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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,982 reviews
  • Rated 5 out of 5 stars

    Samsung galaxy earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I ever had, comfortable I wear them all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item very loud bought for my husband he loved it would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Ear Buds!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these Ear Buds in December to replace my original Galaxy ear buds & I can honestly say these Bud2 Pros are a significant upgrade. The sound is remarkable & the ear fit is light years ahead of the original Galaxy Ear Buds. I would recommend these to any Samsung Galaxy owners.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, love the matt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable in your ears. I Love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so comfortable. Very long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound and is very comfortable in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas and they are amazing! We are partial to Samsung products and these do not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best wireless earbuds on the market! I've tried others and like these. I even use them for hearing protection at my shooting range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small amd Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to carry around and they last a long while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suprisigly nice sound, and very easy to coonect. Noise cancellation is working too good, be careful walking on the street.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Bud 2 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price on Black Friday. Upgraded from Bud to Bud 2 Pro. Huge difference in sound and talk. Will see how the quality hold out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy bud 2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds and fit for me i so love it sounds is very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, good for work amd riding around everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with good features. Good fit in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing! Truly better than the previous ones! They really stand out. The noise canceling has improved as well. Since I have longer hair my regular head phones like to fall off sometimes. Bought these at the store yesturday and the sound was abousutuly amazing!! Good product by Samsung! #Representing GeekSquad in Santa Rosa!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Defintely a great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how these fit my ears and the noise cancel feature!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Android ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've owned. Great fit and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung Galaxy Buds2 Pro not for IOS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound quality of these headphones along with the noise cancellation. The downside to this product for me is that I have an iPhone and there isn't an app for this specific product on the iPhones. Even researching online about possible apps to use to even find or update the headphones has been a challenge. Online doesn't give the correct information and I ended up downloading and app on my MacBook so I could update the headphones, but it still wasn't working for me. Overall love the sound produced, but not having an app and not being able to use the app to find the headphones or case when they get lost isn't ideal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Kaitlyn, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. For Samsung and Android devices using the Galaxy Wearable app (Galaxy Buds, Buds+, Buds Live, Buds Pro, Buds2, Buds2 Pro, Buds3, and Buds3 Pro), or iPhone 7 or later devices running iOS 10 or higher using the Samsung Galaxy Buds app (Galaxy Buds+ or Galaxy Buds Live), can: Streaming music
      Notifications (not available on iOS), Spotify integration, Making calls, Ambient sound,
      Touchpad controls, Battery status, Equalizer sound controls, Find My Earbuds, Restarting or resetting your earbuds, and checking for software updates. However, notifications, Gaming mode, and Spotify integration are not available on iOS. Keep in mind that there are a few differences between the earbud types. On iOS devices, the Samsung Galaxy Buds app is compatible on iPhone 7 and later running iOS 10 or higher. Only the Galaxy Buds+ and Buds Live are compatible with the iOS Buds app. There is no app support for the Galaxy Buds, Buds Pro, Buds2, Buds2 Pro, Buds3, or Buds3 Pro with iOS products, but you can pair them with Bluetooth to stream music, make calls, and use touchpad controls. If you would like to learn more, feel free to check out "How to connect your Galaxy Buds." Let us know if you have any questions for us afterward or if you would like any additional assistance, do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Grear sound compact and looks sharp also black !

    I would recommend this to a friend