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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,982 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one. Works perfectly, good size, excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I needed. I am in training for a new job that requires a fair amount of online training. These do a really nice job of canceling noise, allowing me to maintain my focus.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and feels great in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Great sound wierd touch controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good but with wierd touch controls. You get used to it though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds! I was afraid of them falling out but they fit just right! My daughter lost my pair and I had to settle for something cheaper and it made me relize how much I miss these ear buds...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Backup Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these buds hoping they would be my go-to is for phone calls I can't say I'll use them for that as I've had a little bit of static but they're not bad. I would put the sound quality below the Sony Bud link fits and below the Jabra active Elite 8 second gen. For me they will serve as backups to those two earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not a bad set of buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a little biased when it comes to Samsung products. But I will say the Galaxy buds2 pro are in my book just ok. I purchased these buds to replace/update my 1st gen buds. I do like the added features, but the noise canceling could be better. People I speak to while using the phone can hear 90% of the background noise, and sometimes they can't hear me at all over the background noise. Music tones are ok, but i need to remember these are buds, not over the ear headphones. So songs with deep bass lose some of the tones. But over all a good set. I will say the ambient controls are easy to use, and allow a good amount of background noise in while listening to music so you can be aware of your surroundings. 4 out of 5 stars only because of the lack of noise canceling abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok. Fit is kind of uncomfortable. There are better options out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds I've ever owned! I connect to my Samsung phone, my PC, my MacBook, My switch, even my Samsung TV so I can watch a show while my spouse reads! Easy functionality and great sound quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Battery Life Limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good noise cancelling, small case and low profile in ear buds. BUT..... poor battery time between charging. unable to get more than 3 and a half hours before the beeping starts. The earbuds have been charged a minimum of ten times. The case has been recharged at least three times. The earbuds are rated for five hours with noise cancellation. That is a minimum acceptable time between charges. The earbuds are small, so the battery is small but who can tolerate such a limited power cycle? Plan to return earbuds as defective.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there GaryO, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you with the battery of your device. We have an article available online titled "All about your Samsung earbuds’ battery life". You can also work directly with the Samsung Support Team for additional assistance if necessary and to review all options available for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Easy to use. The battery life is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Make it easy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound quality. I love it all the time. ^_^

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Ease of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good is all i have to say. Its comfy and better than the first pair they made. Sometimes i would loose audio for 5 to 10 seconds. Don't know why. Could be my phone or it could be trying to pick up other audio. Overall i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still loving them.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 7 months ago. Use them daily. Sound is still very good, simple touch controls, great and I mean GREAT sound reduction. Love the lost device locator as I sleep in mine. 4 star is due to fit. The weight I think makes them easier to drop out of my ear sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds 2 pro are excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves it. She lost the last versions. She says the noise cancelation is alot better. I was trying to talknto her not knowing she was using these earbuds and thought she was ignoring me...lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them with her Galaxy Watch and Galaxy Phone. They would pair with other items via bluetooth, but there's good apps with any Android product. She says the audio is great and clear, and she likes that they're purple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these earbuds. easy to work love how i can make my own adjustments with sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smooth sound, loved the bass would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite, I use them daily love the sound and noise cancelation. My favorite ear buds ive owned to date. They link up so fast to my galaxy 23 ultra.

    I would recommend this to a friend