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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 5,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bombtastic ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever had. However the grips sometimes struggle to stay in my ears as i have an in between size. These are amazing though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing upgrade and very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous gen pro buds. These are more comfortable and stay in ear. I no longer have to make adjustments to my headphones to make sure they dont fall. These are my primary headphones for the gym. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung pro earbuds black

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like my Samsung black earbuds. Although I would normally get earbuds that circle around ear shape, all because my holes are small & every now they'll pop out my ears onto the ground or floor. Which is not good. I also adjusted them with the smallest earbud circles to choose from. I don't like that I have to have my phone on me or not far to be able to answer my calls or to talk. If I'm no more than 20 feet away without phone. Samsung earbuds won't work or play. Imagine that also sometimes I have to manually answer phone while earbuds are in my ear. They'll connect after I had to push the answer button on my cell phone. As I mentioned I, like them, I only wear one and keep my case & other earbud somewhere safe. Not trying to drop both. Especially after paying over $200 for ear buds. I feel as though sound could be louder. Thank you for reading thus review.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great used them since launch my son uses them now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds2 pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like sound quality and connection to phone are making eassy a

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set left one at work and left one in a rental car. These were on sale today just in time for my flight in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung's best ear buds yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has produced a great pair of headphones. Sound quality is amazing. Battery life is great. Very comfortable wear for workouts. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever. No complaints from calls saying they can't hear me or that I'm not clear. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than the others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these better than the others, I have small ears and most ear buds hurt my ears to the point I can't wear them. These fit good and does not leave my ears hurting after an hour or two of wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crispy clear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling FORSURE. My only fear is to use them in public and the noise canceling will get me in trouble. Whereas home when people arguing. You are alone!!! Literally cant hear a thing but whats in the buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little headphone BIG Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with the Samsung family for awhile, the headphones never disappoint me. This exceeded my expectations, the sound the way it fits in my ear even down to the color and how small they are amazing all the way around. to top it off 24 bit Hi-fI SOUND!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They are nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ear buds! I had the buds live and the fit in my ear is spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First Time User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this type of device before, so unable to compare it with other brands. It functions well to block noises and to listen to music. It is convenient for phone call and reply. It can be adjusted easily over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Beats and they were uncomfortable samsung are very comfortable though with i have small ears and the right ear is a bit small.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don't stay in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit well in my ears at all. I tried foam tips to and they still would not stay in my ear. They do sound great though. I ended up just buying airpods instead and those fit perfectly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Dylan, thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung Galaxy earbuds." Let us know if you have additional feedback for us or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and talking on the phone is the best of any headphones I've had before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro 2 earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, listening in them is pure pleasure and it doesn't matter whether you have a Samsung phone or another brand, I have a Motorola and it really sounds great, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones i bought them again cause other paid was stolen but these are the best headphones I've had so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gwrens Galaxy Buds Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my buds. They connected to my phone very easily. The sound quality is great. I also workout in them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic. Great sound overall, I first thought for the price it wasn't worth it but now that I've freed them they are amazing earbuds. They charge fast, sound good, and are perfect for my ears.

    I would recommend this to a friend