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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Loud and the Noice cancelation is good. 360 audio is a game changer.... I workout with these all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with quality noise canceling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick to set up on a Samsung galaxy s21, and flawless performance since. Nice canceling is much better than i expected from reviews. Had major construction happening at my home and these helped me cope and still work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one, but I liked the Galaxy Buds Live better. The Live didn't have the nubbies that go into your ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Flimsy Eartips

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of my Galaxy earbuds, but I am disappointed in the quality of the eartips. One ripped along the seam after about 3 months of use and you cannot buy replacements from Samsung. The aftermarket tips I purchased work fine, but really diminished the noise canceling quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my wife. She loves them, says they are the best ear buds she’s ever had. The sound quality is excellent and all the technological features are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works really well. The Samsung Wear app allows a lot of configuration. I wasn't expecting such a large increase in sound quality from my previous Galaxy Buds +. The bass response is especially nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good things

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound and are super easy to use with my samsung phone they are for sure a step above the original version.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing buds for and great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting these for a while now but I made a great decision, went from upgrading to the buds2 to downgrading to the buds pro this is a lot better fits my ear very well tight fit also they look like eggs,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    1 of the best earbuds, but bad Samsung multi-point

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Comfortable fit Understated but attractive design Great sound quality even at 16 bit Louder than the average wireless earbuds Good ANC Clean yet thumping bass Earbuds can play independent from one another Cons: Samsung integration -requires the Wearables app on all devices for full functionality -buggy "seamless earbud connection" -Touch controls can be finicky No custom EQ Design/Fit ========== The Buds2 Pro are lightweight and small enough that they don't protrude from my ears very much. The curved outer design allows me to sleep with them on without really hurting my ears. Keep in mind, everyone's ears are different so your mileage may vary. When I take off my shirt, the Buds2 Pro don't fall out. What does happen though is that the shirt lifts my ears, which interferes with the touch controls. The medium tips fit me fine, without falling off, and they feel very comfortable. The matte black is lowkey but very attractive to me. They pair well with anything I wear, for casual or professional setting. The case was a LOT smaller than I imagined they'd be. They're actually smaller than the case for the wireless earbuds I was previously using, which I thought already had a small case. Turns out the Buds2 Pro's case has them beat. The problem with the case however is that the magnets that attract the earbuds into the case are not strong at all. A slight shake while open and upside down will have the buds easily fall out. The case's magnet that closes its clamshell is strong, however, and requires a bit of force to open. So they won't likely fall out from the case accidentally opening. It's when you're putting them back in the case where it could be an issue. Battery ======= Volume was set to a fixed 80 on my Samsung Galaxy S22 Ultra for all tests. Surprisingly, Samsung's battery claims are pretty accurate for average battery life. With my first trial, where I had ANC on but occassionally used ambient mode purposely but mostly accidentally from touching the buds: right earbud- 4 hours, 42 minutes, 52 seconds left earbud- 5 hours, 16 minutes With my second trial with ANC on but little to no use of ambient mode: right earbud- 5 hours, 19 minutes left earbud- 5 hours, 30 minutes, 31 seconds I suspect the 1st trial was under the 5 hour claim because of the use of the microphones while under ambient mode. With ANC off, on my first trial, again with occassional use of ambient: left earbud- 6 hours, 55 minutes, 21 seconds I missed recording the right earbud, but they died first. The second trial with ANC off and touch controls off to prevent accidentally going into ambient: left earbud- 8 hours, 28 minutes, 32 seconds. Forgot to record right earbud but they died first and only a little before left. So the claim of 5 hours ANC and 8 hours ANC off seems pretty fair to me. Charging ======== The buds themselves charge surprisingly fast inside their case. In just 10 minutes they went from 0% to 31%. 13 minutes- 40% 21 minutes- 59% 32 minutes- 71% 45 minutes- 82% Once hits around 82-84% charging slows down to a crawl. Then it speeds up around 94%. From 0% to 100% it took me 1 hour and 7 minutes the first time. It took me 1 hour and 14 minutes the second time. The case holds 3 full charges, and for the 4th attempt it will take your buds from 0% to 35%. While the case charges wirelessly, it doesn't do fast charging. Wireless charging on Samsung's Duo charger takes about 11 hours, despite it just being 500mAh. For comparison, my S22 Ultra is 5000mAh and charges in about 2-3 hours on the same pad. Wired charging, which uses USB-C, takes about 90 minutes. Sound ===== On my S22 Ultra using the Samsung Scalable Codec, my FLAC audio sound amazing! The first thing I noticed is that they're loud. The Buds2 Pro's 80 volume setting is like my Jabra Elite Active 75t's 100. Besides that, at the highest volume they're loud without distorting. The bass is evident and thumping but unlike some other buds, they don't sound exaggerated. The bass sounds clean with no muddy wamrth. Sound separation is excellent too. However I feel that the 24-bit audio may be gimmicky. I downloaded 24 bit audio samples along with 16 bit samples of the same song from the same website and played them with the app PowerAmp. My ears weren't able to tell the difference but they both sounded fabulous. So while 24-bit audio is a Samsung device only feature, I don't think you're missing out on much with that. I think a better way of putting it is that non-Samsung devices won't be able to use Samsung's proprietary SSC, which sound great. Playing them on my PC, which I assume uses the SBC codec, the sound was noticeably flatter/less depth. I think the most important thing about the sound with the Buds2 Pro is that it has a great neutral sound signature. With the Galaxy Wearables app, you have preset EQs, which cover a wide range of audio taste. The bass boost effectively gives you the exaggerated bass, but without muddiness. Unfortunately, for the audio-savvy, there is no EQ that you can customize for yourself. I found the 360 audio very gimmicky and don't see any practical use for it with music. For video, however, if you wanted that simulated 360 audio effect it's there. It just feels like a gimmick since the source audio isn't desgined for 360. With head tracking on, the audio balance slides according to your head position. Sometimes there is a bit of a delay in tracking your head movement though. ANC === The ANC is great for earbuds. Their main concentration is with low frequency sounds. It does an excellent job blocking out my fan, the AC, and my PC fans. It's virtually futile with high frequency noises though. Talking, crying, honking can be heard. On the NYC, I haven't found a single ANC headphones that effectively blocks its noise entirely. With the ceramic tiles amplifying the sounds, the subway is just too loud. But the Buds2 Pro does a great job of blocking the harsh offensive noise. It's dulled significantly. With music on a high volume you can block most of the sound out. Just not Showtime or the mariachi bands though. Ambient mode/Speak to chat ========================== Ambient mode works well when you just want to hear your surroundings as if you weren't wearing the earbuds. However when you start speaking, it can feel a bit uncomfortable. Your voice does sound a bit processed. Speak to chat works well and immediately but I can't find myself using it because I talk to myself sometimes, as well as like to sing along to music. Calls ===== Every call I've tried on them sounded clear from my end. When I asked the person on the other end how I sounded, they said I sounded clear. At no point was there ever any confusion in our conversation. Even with my AC on, the caller on the other end heard me clearly. The buds seemed to have made an attempt at blocking out background noise. Calls can be made and received by a single earbud without relying on the other, so you can have one still in its case. Controls ======== Touch controls can be finicky because the buds are small and rounded. If you have bad coordination, it can take some practice find the touch panel to tap. The top edge of the buds is a dead zone. Because they're touch, they're susceptible to accidental presses, sometimes from your own ears. Like if you lay your head against a wall or pillow, it pushes your fleshy ears in and can trigger the touch controls of your buds. Other than that, the controls are the touch version of controls you'd find for buds with physical buds, bud instead of pressing it's tapping. Single tap to pause/play. Double tap for next track. Triple tap for previous track. Tap and hold will toggle ANC by default. With the Wearables app, you can customize the touch controls. Tap and hold can be used to control the volume, however if you do that, the functions are fixed to their respective buds: tap and hold left is for volume down, right is for volume up. Under Labs, the app's beta features, there is "Double tap earbud edge", which you can use for volume command. However tapping the edge of the earbud itself is very hit or miss, hence why it's a beta feature. As many others on the internet have suggested, I found better success tapping that fleshy triangle part of my ears as my way of tapping the "earbud edge". Waterproof/Sweatproof ===================== Waterproofing checks out. I've cleaned my earbuds under a running faucet several times with no issues. Music will still play while in contact with water too. Rest assured it will work perfectly fine if you're caught in the middle of a rain downpair while wearing the Buds2 Pro. I had no issues with sound while sweating hard during my elliptical workouts. However, the sweat did loosen the seal of my silicone tips. Just not to the point where the buds would fall out. When I shake my head while sweaty on the elliptical, they still won't fall off. Multi-device ============ This is where the Buds2 Pro stumbles. Seamless connection is only supported by Samsung devices and it doesn't appear to be at a system level. It appears to be dependent on the Galaxy Wearables app. Unlike bluetooth's standard multipoint, Samsung's own method is a lot more buggy. Sometimes it works. Sometimes it doesn't. I can't make rhyme or reason as to why it behaves the way it does. When it does work, it works like multipoint, with the added convenience of visual notifications on the device letting you know your device connected to the buds. But it doesn't always work. Despite not being a Samsung device, a PC can benefit from the seamless connection with Samsung's Galaxy Buds app (download from the Microsoft Store). But it's just as finicky as with my S22 Ultra and Tab S8 Ultra. All top of the line flagship devices. Samsung would've been better off with the standard Bluetooth multipoint. It doesn't have the bells and whistles but at least it works reliably on an Android system level. Loved the Buds2 Pro and would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ambient sound is hard to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep emitting a high frequency sound from a directions very uncomfortable other than that Very nice. They dont really fall out like other people have said and i have small ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    galaxy buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are far superior than the last generation. I am lookong forward tonsee how they perfect it next iteration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design on this, and how good quality the sound is! Give this a try, youll love it too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy ear bud review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are really nice, the integrated options for Samsung devices are awesome and the noise canceling works very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. I work in a very loud construction site. And it enables me to cut out all the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones... amazing noise cancelling... also the ambience mode is excellent, helps you to stay alert to your surroundings..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great! Really loce the noise canceling feature, works great for when you wanna drown out the world :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem i have with them is fitment! It is hard to always get them to fit i have changed the ear fitment pieces and only one is close, sound quality is great, the in call sound and mic quality no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they work pretty good I like a lot of the features especially when you have them in your ears and you can still hear people loud and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds, feature and sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and features. My last pair of crapped out after 2 years but I loved the earlier version so much, I decided to get the newer ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is the way it fits. Othee than that, im in love with these earphones and not just because the color. You have so much control over these earphones and the audio quality is just simply amazing. Noise cancelation is a beast as well

    I would recommend this to a friend