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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 5,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but odd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come as a one size fits all and I am not sure if that's the right move. My previous buds had size options for the piece that inserts in the ear and these do not. It seems the old ones took less work to get the best sound position. However, once they are in the right spot the sound is much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a promo gift cert to buy them and they sound great ! Only down side is they don't work well with BT from older computer drivers. Otherwise they are excellent !!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Nice but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Battery lasts. Only problem is they kept disconnecting from the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for taking the time to reach out to us, Stacey. We always look forward to hearing from our valued customers. We see that you reached out regarding the Galaxy Buds2 Pro. With its revolutionary 24-bit High Fidelity (Hi-Fi) audio, your listening experience with these wireless buds will be unlike any other. Every high treble and deep bass will be heard and felt as you immerse yourself in 360 audio. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up-to-date. We encourage you to check out our article "Galaxy Buds won't stay connected to phone" for options to help troubleshoot this. If this continues to be your experience, please do not hesitate to reach out to us at Support. -Kelvin Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good i bought 2 of them. I bought one for myself and one for a friend. It even works well with apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy earbuds were twice three times what I expected them to be, and they have a very wonderful sound quality. they do sound good, I think anybody would enjoy them!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Earbuds!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality as usual. Highly recommend. Great volume! Nice to the touch. They wont fall out when you are running, jumping etc. You can blast your music through these and enjoy your day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good earphones, ANC is great, wish battery life was better. In normal use, i get around 4.5 hours of battery life with passthrough contantly on, i use them while at work. They charge decently fast though so im not without them for too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung pro ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung pro ear buds, are designed just right. Just make their snug in your ears and then enjoy the noise cancelation, etc. And switching between samsung devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yesss please

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great at canceling noise out. I work at an Amazon wearhouse and it was the best thing I had purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these earbuds not expecting much. They ended up surprising me with what you can get in such a small package. Overall, I think they were a good investment for my money. If I lost them I'd likely buy the sames one's again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are not only comfortable but also great for noise cancelling and in depth sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are nice to begin with if you have a samsung phone safe surround sound and to listen outside and as someone talks to you the volume goes down for you to hear the person or when you speak.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use loud when needed and fits really well does not fall out like others have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds that provide you with the best sounds ever. I own a regular pair of samsung ear buds that give me good quality sounds but theae new pair are great. The noise cancelation is awesome and glad I got them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided silicone tips are not the best. The earbuds themselves work amazing. Good ANC and sound quality. Wish they had the previous option to change the pass through volume like my previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute took the plunge for my birthday and I LOVE THEM. sleek, portable, fit my tiny ears ( I was so worried but had a nice salesperson who helped encourage me).!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great ear buds. Would highly recommend them to everyone. Love the quality of the audio. The noise canceling functions works really well when im traveling. Amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung - Galaxy Buds2 Pro True Wireless Earbud He

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife. They connect with no problem with her Samsung S22. She has small ear canals and they fit very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around awesomeness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all samsung portable devices and this works seamlessly with them. Much better than the earbuds i had previously. They also work with my non samsung tv when i dont want to wake my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bught these ear bud for my husband. He loves them. He loves his music and was always play is music on our tv so I couldn't watch my tv show. Now we are both happy. He is very happy with them. I may have lost him to music now.

    I would recommend this to a friend