Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.99
Save $19.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,982 reviews
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a gift for my daughter she loved them and was very happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best for S24 Ultra

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ecosystem, outstandingly built quality. However the ANC and Sound quality can be improved to reqch the airpod pros or XM5 of sony. They work great along with my S24Ultra

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Some improvements, some slide backs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having come from using the Galaxy Buds + and the original Galaxy Buds Pro, I have to say I'm a bit dissapointed in this offering. For $200, I get less battery life and a much quieter earbud than before. Also, these seem to have a much tougher time pairing with my phone than previous models which were always instantaneous. I will say the Active Noise Cancellation and ear feel are better than the previous Pro model, but I dont understand why Samsung decided against some sort of wing to help the buds stay in ear better. They are ok, but Samsung definitely could improve these a lot, especially with what they are asking for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit. Wonderful sound.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic new iteration. Upgraded from the buds pro and I'm extremely glad I did! The shape and fit of the buds2 pro is much better than previous versions for my ear shape. They don't fall out or move around at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definite Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to pair with phone. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Just had to use a android device to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Great Noise cancellation and 360 surround/tracking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good but find the prior version had better sound and stronger connectivity. Maybe it's something that Samsung can fix with a software update.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for everyday listening

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds Pro 2 deliver perfect sounds when adequately placed in ear, however have noticed that they tend to shift with intense workouts and sweating. Have not fallen off while exercising but definitely feel them might at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 across the board

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and amazing build quality, but dont listen to negative reviews if you are a samsung owner. These are phenomenal with the S23 Ultra and its added features from last generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Caution to buyers about lost buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and this has a good deal of features for Samsung users, but I'm mostly concerned about how weak the cast magnets are. I had the lid fall open and have lost a bud multiple times. Samsung no longer allows you to buy a single replacement either. These also did not stay in my ears well and I had to buy Comply Foam tips. Also, where is Bluetooth Multipoint support. You can only use multiple devices if they are Samsung and linked to the same account. This seems like a basic feature other brands have had for years. I would not recommend these if you're not already in the ecosystem heavily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds 2 pro review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, great sound quality, but the noise cancelling is not that great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung is the way to go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for calls and music. Noise canceling is perfect for aiplane use. You can use it also on the plane to hear employees.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little ear buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to the active noise canceling,but overall, theyre a phenomenal set for someone who wants to stay with Samsung products. Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds pro

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , los mejores audífonos que he comprado

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this ear buds use them constantly, actually buying a second pair due to me losing them via hole in pocket

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and ease of use and connecting to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice but flawed

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are clear and work great. But they slip out of your ear frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lightweight earbuds! Phenomenal sound, compact design, and gorgeous look. These have crystal clear sound, and register to my devices flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear the difference. Amazing ear buds, simply amazing.

    I would recommend this to a friend