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Customer Ratings & Reviews

$209.99
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The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Comfort, Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredibly comfortable with awesome sound quality. The noise cancelling qualities are great too. You can leave them in your ears without sound if you just want to insulate from noisy surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is absolutely awesome. The only thing I think could be better is that it took days to get the software ear fit setup complete. Had an error that finally corrected itself. Other than that...awesome sound and noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are amazing. How the noise cancelling actually cancels out noise YOU hear OUTSIDE is pure Voodoo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife...she really likes them. No problems with them so far. We can't get them or any earbuds to pair with her laptop, but we think it's a laptop issue, not the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and sound quality is good with good noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones wife and daughter love them. Great sound and keeps them busy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    That's amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ears buds that's amazing and the sound iqual too that's great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    earbuds truck driver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I couldn't ask for a better device i am a truck driver and having something that is noise canceling but can also listen to music as i want to this purchase was well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent audio with great battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my only bad opinion about it, are that its range from the phone to the buds isn't that great, you must have your phone on you almost at all times, other than that, its very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BEST FOR MY EARS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove these things. Theyre smart. Water resistant and never fall out of my ear. I always buy these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Weak sauce

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, the size is good but NO noise cancelation. Not good for movies or being on the phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Scarsella, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps you can take on your own to help resolve what you may be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! Easy to use and fit comfortably!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but slips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones only issue is they almetimes fall out but thebquality of aound is amazing price wise its expensive i feel it should be 100 to 150 at most

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Pro Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of ear buds. They are the best. I can cancel out my surroundings or my a touch turn them off so I can hold a conversations without taking them out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy BudsPro2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones way better then the original I'm also excited to get the 3!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation great and when you call someone they can hear you properly with not a lot of background noise Charging case comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a best product I ever buy from samsung. I am able to connect in my dell laptop too and use to talk on the treams and zoom calls too. So I can use this in my phone and in the laptop too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable to wear and don't hurt my ears and stay in. The noise cancelling and 360 head movements features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These babies sing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a ear bud guy because they always seem to bee lacking but these are great. You wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the buds collection don't waste time with the other options if you are going to use alot daily.

    I would recommend this to a friend