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Customer Ratings & Reviews

$209.99
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Customer reviews

Rating 4.6 out of 5 stars with 5985 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,985 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones because of its integration with my phone is oretty seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy 2 pair!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, these are the best earbuds I have ever purchased(.)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price, not the best sound quality but they are not super expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are the best I’ve heard. Meets my expectations

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Femmy50, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are absolutely ecstatic to hear you are loving the audio quality of your buds and that they are meeting your expectations. If you are curious about ways and settings that may further enhance your usage of these buds, the full manual is available on our website and the Samsung Support Team can answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Happy daughter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from staff! Product arrived early! Very happy daughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do your shopping at bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal great product I will be doing more business with bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty expensive but i cant complain yet, so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my son and he loves them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    " im satisfied" dats what she said...michael scott

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More colors to choose from would be nice, Its been about a month and so far im satisfied with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine. Worked as expected, nothing exceptional. The price was not that bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy DonP, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we continue to improve the functionality and performance of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice and superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and superb, its the second time I am buying these buds and they never disappoint. Got these for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones they work perfectly with my galaxy s 23 ultra! I highly recommend these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound, terrible manufacturing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound, however, before I have even finished paying them off on my Best Buy credit card the right headphone stopped working. If youre going to spend $250 on headphones I would probably suggest a different brand l

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there CollinS, thank you for your feedback on your Samsung Galaxy SmartTag2. We would be thrilled to help you troubleshoot any aspect of your device that is not functioning as intended. Please, reach out to the Samsung Support Team for assistance in troubleshooting your device. They can work with you directly to ensure you experience the full functionality of your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best samsung buds i ever have I recommend this item 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung products, I always use samsung cause it very usefull and simple to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent excellent excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and mic for your calls and music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why I wait to long to change my old buds? Take advantage of your old product bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product this was a gift for my wife who will use them at work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these things are prefect, except they fall out your ears way too much

    I would recommend this to a friend