Customer Ratings & Reviews

The audio is really good, however the buds just fall from my ears very easily

Not user friendly connection. Connection issue. Sound is decent

I tend to be very picky with my earbuds, but Samsung has made a nice pair with these. You get professional sound and comfort for an affordable price! These buds are EXTREMELY comfortable, which is a huge complaint with their rival counterpart. They fit in my ears well and do not move around much. They of course come as noise cancelling with a professional surround sound-type feel. Music is crisp and phone calls are clear. Though they are not waterproof, they are water resistant, making wearing them over a long day or workout less worrisome. My favorite feature is the intelligent conversation mode. When they detect your voice, noise cancellation turns off, as well as whatever media you are playing turns down. The buds go into ambient mode, and when you are done with your conversation, they go back to their previous settings. My only complaint is more of a personal problem. These earbuds come with touchpad command sensors where you can tap a certain number of times or hold the earbud for a specific amount of time to command your earbuds to complete a task. I like to tap my earbuds into my ear for a better fit over the day, which can cause me to accidentally hang up on whomever I am on the phone with, skip songs, overall just kind of mess up the flow of things. Overall, I am satisfied with this product.

I have several pairs of samsung buds+ and buds live. They have been the siperior headphones for me and all around solid - until i lost one pair, used a pair so much the battery died over multiple years and so i decided to get a pair of the new guys. Boy was i disappointed. I am in the iphone ecosystem however i did not anticiapte that i would not be able to even update the drivers on a computer. I could live with that and the tin-can sound i guess as long as i could charge these and use them to block my partner snoring with the noise canceling function. Disappointment again. Although advertised as wireless charging i have tried every wireless charger i own and have not been able to get these puppies to charge. I also cant seem to figure out how to toggle the ANC function to shut out noise because theres no app or computer support. Sadly samsung lost a loyal customer by trying to force me into their ecosystem. I’m returning these because the wireless charging does not work at all.

EXCELLENT EAR BUDS!!! Sound quality is great and gestures are great!

My husband is in love with these headphones. The sound is amazing.

Easy to connect, great sound quality. Would definitely buy again.

New generation of ear buds are a big improvement from the old ones

Very useful for work and great sound quality for noise cancelling

Great, unfortunately too big, they will not stay in my ears.

Earbud controls were too sensitive. App was a bit weak in its approach at providing enough user support and control.

Second pair of Samsung pro buds, using newest Samsung phone, subscribed to Samsung care program. One earbud squeals when putting it in my ear. Samsung support is requiring me to go in person for warranty meeting at a ubreakfixit store. Buds are still in warranty but having to go to a third party store for a meeting feels like bad support I will probably rethink my all Samsung approach in the future. Buds not lasting 1 year and adding unnecessary steps to replacement makes me rethink Samsung devices. Even fitbit didn't require in person meetings for items under warranty. Right bud also plays and half volume.

I had the first galaxy pro ear buds and they were great! I decided it was time for an upgrade so I got these. Wasn't a fan. I thought maybe they were defective because they would disconnect while IN my ears. I exchanged them the next day for other ones, (same model and color) and those did the SAME THING. I decided to return them. I LOVE MY SAMSUNG, but these did NOT make me happy :(

Best in town The noice cancellation is superb and cost effective

Great sound. Effortless fast charging. Loved the case and color

Sounds great and they pared amazing with my samsung phone but they would not stay in my ears even walking let alone running

They fall out of my ears way too often. And when I attempt to put them back in, I either start or pause a song.

Has great sound and noise canceling ability that is great also

The sound quality is most excellent! Don't delay; just buy it.

My husband loves his Christmas gift, fit perfectly in his ear