Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- |
- SKU:
- 11821159
Customer reviews
Rating 4.6 out of 5 stars with 5986 reviews
(5,986 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Earbuds Didn’t Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Earbuds were purchased thinking they would pair with iPhone. They didn’t. So they were returned.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but not the best. It has a few issues. I didn't like it that much. But still Ok
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Close to perfect buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds sound is pretty good. Almost as good as apples ear buds
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Fit
Rated 4 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect fit for the ear controls with a Samsung phone or beautiful
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
I would recommend this to a friend Rated 1 out of 5 stars
Missing items
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the item that was supposed to be in " excellent condition " but missing the part to connect the rubber end to the bud . Even sales person was at. A loss
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the galaxy buds 2 that I thought it would
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 3 out of 5 stars
Great buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the buds and the price was good also the color was great
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great. Barely lasts half a day before needing the case for recharge.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 3 out of 5 stars
Bluetooth dilemma
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say I sound like I am in a tunnel they are okay. I hear out of them pretty well
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 3 out of 5 stars
Samsung Galaxy Buds 2 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are ok. A little large for my ears. Recommended.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
I would recommend this to a friendRated 2 out of 5 stars
Not worth premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this as a galaxy flagship product. I've used the google and Sony premium and both of those work better, pair faster and have a better fit. Sound is probably comparable to the others, but lack of practical functionality is disappointing.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendRated 2 out of 5 stars
NICE BUT KEPT FALLING OUT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD THE SKULL CANDY A FEW YEARS AGO AND THEN I BOUGHT THE JBL 225W. ONE OF THE EAR BUDS STARTED TO COME APART. SO I BOUGHT THESE. THRY KEPT FALLING OUT OF MY EAR AND IT WAS HARD TO ANSWER CALLS OR WHEN I WOULD TRY AND PUSH THE BUDS BACK IN MY EAR I WOULD HIT THE BUTTON AND EITHER HANG UP ON SOMEONE I WAS TALKING TO OR TURN OFF MY MUSIC.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 2 out of 5 stars
Ear buds I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't enjoy them and returned them. I ended up with a better pair.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DarryR, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more information regarding what may be occurring before we can do so. Please feel free to contact Support if you would like further assistance with troubleshooting. Thank you for being a trustworthy Samsung customer. - Debra
Rated 3 out of 5 stars
Наушники
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Иногда плохо слышно когда разговаривать за рулём трака
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. Does hurt my ears since i cant change the wings
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
I would recommend this to a friend Rated 3 out of 5 stars
Samsung earbuds sometimes bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product need more improvement. I like the case .
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Hey there JeanN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing with your device, please reach out to the Samsung Support Team for direct assistance with any difficulty you are experiencing with your device. We also have articles available on our website to help you with troubleshooting at your convenience. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friend- Cons mentioned:Volume
Rated 1 out of 5 stars
Not worth the trouble
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 6 months before losing connectivity and losing volume in buds. Will nit purchase again and i have several Samsung products
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony. We appreciate your feedback and always aim to provide you with the best products and services. We understand that you have experienced connectivity difficulties with your Buds2 Pro. Please be advised that our devices come with a 12-month limited manufacturer’s warranty for your peace of mind. If you need to make a claim under the warranty, please contact us and we will assist you through the process. Please ensure that your earbuds are up to date by checking for updates. If you have already done so and are still experiencing challenges, please reach out to our support team so that we can further investigate. -Kelvin
Rated 3 out of 5 stars
They are ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good , for the price it sounds ok but not what i was expecting
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
No, I would not recommend this to a friendRated 3 out of 5 stars
Wish I had not spent the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life less than advertised. 3-4 hours is the best I've gotten. Not as comfortable as I had hoped.
This review is from Samsung - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend











