Customer Ratings & Reviews

Had these buds for less than six months. Left earbud volume began to diminish 3 months in. Finally went out for good after 5 months. This is my second pair and both did the same thing. I used them for running only. I will be purchaisng a different brand next time.

Bought them, they worked for the first usage, then less than a week later began to connect and disconnect back and forth every few seconds. Took them back for troubleshooting. Was advised by Geek Squad to return them and get a new pair since I was still within 30 days. Second pair did the exact same thing, worked the first time, after that continously connected and disconnected. Don't waste your time and money.

Battery life suck. Sounds horrible. Hate i lost my original buds

First time that and update out of the box broke my earbuds maybe I will give them another try I have never have issues with the galaxy earbuds but this one was a Disappointment

I received/ delivered user open box earbuds very disappointed with best buy

Barely detects when they're in my ear, touch buttons constantly don't work, noise canceling is a step down.

Doesn't stay connected, there are better buds for cheaper.

The Samsung Galaxy Buds2 Pro are an excellent choice for those looking for good, noise-canceling earbud headphones, especially if you have a Samsung phone. These are probably the best of this type I have ever used. The small graphite case is similar to other Samsung earbud headphone cases, except it has a matte finish. The case itself can be used for charging either through USB-C or via wireless charging. Out of the box, there's a not a lot to do other than charge or change the tips. Fit was perfect for me out of the box: snug but not too tight. Samsung says they are smaller than the previous Pro model, and I do think these fit (and sound) better. The earbuds feature IPX7 water resistance, so you do have some protection against sweat and light rain. The only knock I have against these--and it's not enough to take away a star--is that using them with the Galaxy Wear app requires a TON of privacy permissions that I normally don't like to give. You may or may not be bothered by them, but know they are there. Some of them are necessary for the features these have, but aren't strictly necessary for just listening to music. Other than that, there are a ton of cool features with these. The noise canceling is really well done--even in a semi-noisy office environment it filtered it out well. I haven't flown with these but I would imagine they'd do well. The conversation mode that detects your voice and turns off the ANC and lowers the volume worked perfectly. The 360 audio mode was, for me, subtle. It worked better for some content than others. Given how small they are, the "Find My Earbuds" feature is also helpful. Another great feature was the fit test, which sends a test tone which presumably then uses the microphones to monitor to tell if you have them fitted properly. It detected my right earbud needed adjustment. Since a good fit is key to having good sound and ANC, this is a very welcome feature. Sonically, these were great. The preset "normal" default is flat, and I mainly stuck to that or the "Dynamic" preset (which ups the bass and treble). "Dynamic" was better for bass for me than the bass boost preset, which sacrificed too much mid and upper range. Listening to everything from classical to rock to dynamic movies sounded very clear and impressive. If you have a Samsung phone (that meets certain hardware requirements) and subscribe to a streaming service that has a hifi audio option, this will output 24-bit audio. Spotify, alas, does not yet offer that, so I was unable to test that. But it's a nice bonus for those in the Samsung ecosystem. Overall, these are the best earbuds I have used. They were, for me, also the most comfortable. I think these are good for anybody, but especially for those with Samsung phones. Great ANC, excellent sonic quality, and a host of other great features make these worthy of taking a serious look at.

Intermittent fluctuations in volume when listening to music are a severe disappointment from Samsung.

If it were up to me id go for the original buds pro they had longer battery life, their ambient sound was cleaner and less static, also they turn off every now and then after some use even after fully charging them

Purchased on the 10th of Aug for my daughter to start school Aug 19th. Only to finally open Aug 26th now that first week of school introduction is over and she'll need them for class and the sensor on one of the buds doesnt work! But return window closed 2 days ago. So now im stuck with brand new headphones with a faulty sensor

They're uncomfortable to wear on your ears. The sound isn't bad but it could be better for that price.

These state of the art earbuds were very disappointing. They didnt fit right in my ears, despite making certain i was putting them in right, and despite changing out the size of the little rubber ear thing. They hurt to be in my ears, and would start to work themselves out of my ear when doing something as simple as talking or chewing. It somehow has less features than my original galaxy buds. Samsung needs to do better.

The worst earbuds I have ever owned. I use to have the google pixel headphones and I thought this was an upgrade. I was wrong. they fall out of my ear every time at the gym, even with different ear pieces. connection is spotty. just complete garbage, I ended up giving them away.

Doesn't stay in your ears, the adaptive sound kicks in when using for phone calls or voice chat programs so you can't hear the other people. It needs to be able to turn off but not revert to a $40 wireless headphones where it hears everything when turned off. Samsung had a mod back when the Note 7 came out with a small wing, it's still going strong and out doing all its current models.

Galaxy Buds 2 Pro is a winner in the world of true wireless ear buds. It’s smaller and lighter than the previous generation of galaxy buds pro. The design is attractive and not boring looking. Most importantly, they are quite comfortable to wear so you can spend hours using them. Of course, fitting may vary from one person to another, but they should fit pretty well so you can take them for some running. The buds also got some water-proof rating, so using them when raining shouldn’t be a problem. In terms of features, these buds offer a lot and sits at the top end of true wireless ear buds. The buds offer ANC, which work quite well as long as they fit in your ears pretty nicely. Call quality when ANC on is ok. The buds also offer ambient mode so you can be aware more of your surroundings. The case can be charged wirelessly, and you can even wirelessly charge these directly from supported galaxy phone. There’s also 360 spatial audio mode with head tracking that simulates audio in 360 degrees environment, however, this feature is a bit more gimmicky than something you would enjoy immensely. You can control some of the features of the buds from your android phone. Battery is rated to last up to 5 hours with ANC on and up to 8 hours with ANC off, which basically is what you’d be getting with other high-end earbuds. Now on to the sound quality, which I think is the most important selling point of these ear buds. They sound excellent. The sound signature is designed by AKG, which is one of the biggest brands in the world of audio equipment. They should not disappoint, well perhaps unless you’re an audiophile that prefers specific sound signature. I personally prefer to use over ear headphone when I’m listening to music extensively, however, these buds’ audio quality can compete with other high end ear buds from any major brand. Samsung even made 24-bit audio transmission possible when paired with supported galaxy phone and using appropriate app. I’m using galaxy Z fold 3 and I’m already pretty impressed of how the phone handles the codec. There is no way to verify that the 24 bit audio is working, however, when it works the sound quality should sound a bit better. Personally, even without the 24-bit audio capabilities say that you are pairing these buds with your iPad, these buds should still sound great. So, with the excellent audio quality and many features they offer, these buds deserve to be your daily driver.

Mid sound my twin don’t like this ish but it Ight ig

The volume goes way down if you clear your throat or tilt your head a certain way. Lame. Total buyers remorse/regret.

Honestly i woukd give minus but I can't. I just got this on August 26, and were working fine until a couple of days. The left but is draing the charge at rate that i have never seen before. It went from 100% to a 78 in less than 5 minutes and i wasnt even playing nothing yet. I tried to contact Samsung and they just ghosting me. They keep sending me to a different department and then after they asked his they can help, they just either ignored me or left the chat. Dont buy this expensive piece of crap.

This is my second pair and both times I've lost all sound in right ear and this pair lost the sound on left side as well