Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 11821159
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
No good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the tips fit my ears and the buds kept falling out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gregory, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important that ideal fit of your buds is to you on a daily basis. If you haven't done so already we have a great article on our website titled "How to wear your Samsung earbuds" to help with the ideal placement, and you can perform a fit test while wearing your buds in the Samsung Wearables App to help ensure the ideal placement of the buds. Thank you for being a Samsung customer. -Elizabeth
Ear music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a great supply like really nice and easy to use in cool color
I would recommend this to a friendDoes not last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them with the expectation of these lasting a full working shift when in reality they only last about 3 hours on a full charge. Their description of battery life is lacking dramatically. So returned them and now shopping for something that actually will last 8-10 hours per charge.
No, I would not recommend this to a friendNot as good as airpods pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelationsnot good. Need to take both buds off to pause music.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps breaking off connection!!! Have to move head around to reconnect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Altaf, thanks for taking the opportunity to share your experience with using your Samsung Galaxy Buds2 Pro with us. We value your feedback as we strive to improve the functionality and performance of our product line. In order to connect, most Bluetooth devices need to be within 30 feet of the phone or tablet. Make sure the devices are close enough; otherwise, they will not connect. Feel free to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve what you may be experiencing with your connectivity. Feel free to contact Support if you have any questions or if you would like any further assistance. Thanks for being a faithful Samsung customer. - Debra
Amazing product with good quality sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very few colors that are available for style. However, still a great product.
I would recommend this to a friendHappy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant believe the range with these. Amazing. So happy with this purchase.
I would recommend this to a friendStay away from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is the absolute worst. Thankfully Best Buy allows you to return items. That is why they will continue to get my business. Samsung doesn't follow through with their promises. I was told I would receive free AKG headphones years ago for a pre-order, but instead they gave me some worthless Fortnite code. No idea what that even is. Get the Sony buds.
No, I would not recommend this to a friendNeeds to be improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and tends to drop out of your ear. Prefer the old style bean looking buds as they remain in your ear
No, I would not recommend this to a friendlearning from mistake
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont hold charge long enough should have stayed with cheap ones
No, I would not recommend this to a friendSamsung buds 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the fit. they kept falling out even changing the sizes didn't help
No, I would not recommend this to a friendAnother upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if you just want to upgrade no noticeable improvement over my Galaxy Buds Pro.
I would recommend this to a friendNot that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defect pair but the audio Quality isn't that good in these.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Yvette Jackson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks very kindly for the ear bud's they're awesome
I would recommend this to a friend Keeps breaking
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair. I keep having to return them. In less than a month the charging contacts stop functioning on one earbud and it’s unable to charge and unable to be used. I’ve cleaned the charging contacts with no positive results. Hopefully the third pair will last. I’ve already spent over $100 in geek squad service plans.
No, I would not recommend this to a friendGalaxy ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t access full functionally it iPhone. The ear buds were good just limited on functions
No, I would not recommend this to a friendExcellent size. BUT didn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side quit working. Can’t get it fixed. Right after get 30 day warranty
No, I would not recommend this to a friendNot bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i really like them, only issue is that it keeps saying my right ear has a bad connection
I would recommend this to a friendBroke down within a year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down within a year. One earphone plays sound very quietly, unlike the other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Andrei, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
Earphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not connect all mark phones. This is not good. I can't use except samsung device
No, I would not recommend this to a friend