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Customer Ratings & Reviews

$209.99
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The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5982 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 5,982 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Easy to find when you loose one. But all in all the sound quality is great better then my previous JBLs so thats saying something

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Espectacular

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound quality. comfortable and excellent design

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceptionall sound and excellent noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away. These ear buds are so well engineered. The noise canceling is genuinely quiet and Ive even used them EFFECTIVELY at the range. The adaptive setting is one touch away, and allows same quality music but allowing ambient sound like tv ir conversations. Total controll of music player play, skip forward or previous track..volume up or down noise canceling or adaptive ambient modes all available on demand. It is the number of settings and options that set these ear buds apart from competitors and its done with attention to exceptional sound quality. The battery life is long enough to fall asleep listening to music and awaking with silent room(no snoring) even when music source is off. These earbuds really do perform. The case provides about 3 full charges when you do run them dry and charge fast. Ive even used the woreless charging of the base itself from my phone and extended the use all day. The noise cancelling rivals my old Bose Quiet Comfort 2 Noise Canceling Headphones and provides a better sound at 1/3 the cost. Best buy currently has them on sale for December $179.00, and instead of being peved I just purchased in November full price...im buying a second pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For $150, they're... okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly I will say to only get these if they're on sale. As even at $150 I feel rather disappointed with what I got. They're good earbuds but some missing features and lackluster battery life are a bummer to me. (No multipoint outside of Samsung devices and having maybe 5 hours of battery for the Buds is rather bad) Not to mention the fit with the stock eartips were poor. I had to get some Diofit flanged ear tips to have them stay inside my ears properly. Another problem is both the shape of the Buds and the touch controls. Whenever I need to readjust them, I always inadvertently activate the ANC or transparency. What I do like is the transparency and the ANC being among the best I've had in earbuds. And that's impressive since these came out just over 2 years ago. Overall if I knew about the poor fit, lack of multipoint, and below average battery life I would have avoided these. But they have grown on me and do work for what I need. Nowadays there's many other choices with better performance and price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MrBurns, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" and "How to wear your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. Keep in mind that we offer a plethora of resources, like device manuals and interactive simulators, for our customers to transition seamlessly into their devices. If you would like to share any other feedback with us or if you would like further assistance and/or help with troubleshooting your device, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancellation. Go grab them if you find a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds. Noise-canceling is great. Charge fast, easy to track from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The Best Around for Samsung Users

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Extremely excellent ear buds with the absolute best experience on the market if you have a Samsung phone. The noise cancellation and the sound quality is top-tier. The Bluetooth connectivity is the best on the market. The software integration using Samsung Wear is seamless. 10/10 I love these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Canceling (Great If you're in a Noisy Place or You have Annoying Neighbors). Findability (Great for those who lose thing constantly). Very Comfortable (Once you Pair that correct ear Cushion size to the ear buds).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits well on my ears. No issues during workout nor any connection problems.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super comfortable earbuds amd the sound quality is crisp and clear. I can wear these all day long!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Quality purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit in ears, hold great charge, only drawback I find is noise canceling feature has to be turned off almost everytime i pull them out of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, and good battery, I use it at work and it is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great product batter life is good fit is good

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones...sound quality is good and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price for these samsung galaxy ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are really good and have great sound and bass all at a affordable price would recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Purple clouds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazingly beautiful and comfortable. Definitely noise canceling and the sound quality is divine!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Sound is great and fits well in my ear. The app makes it even better with the amount of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great value for its money. And it does not come off my ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and great sound. Pairs with all my devices with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and connects to phone perfectly

    I would recommend this to a friend