Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5923 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,923 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    In Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A Single Complaint. They Fit In My Ear Like A Thing Of Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every type of earbuds but this one exceeds all expectations. Truly one of the best earbuds i have ever got

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good earbuds. Like em

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them a month now. Then work great, mainly use them for talking on the phone. Nice and loud. Very clear, nobody complaining about background noise. Can walk about 100ft away from phone, and still has good connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They Keep Falling Out My Ear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I did not like the design. Specially I kept having issues with the buds falling out of my ear every time I tried to workout or go for a run. I know I cant be the onky one having this problem. I tried everything, switching out the inserts I even bought other inserts too. Nothing really helped keeping the buds in place. I will say this if you manage to keep the buds from falling out they work awesome. The big plus are all the features these little buds come with. I would recommend these only if you can keep them from falling out of your ear if not look else where.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Soundbar, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Weak sauce

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, the size is good but NO noise cancelation. Not good for movies or being on the phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Scarsella, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps you can take on your own to help resolve what you may be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BEST FOR MY EARS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove these things. Theyre smart. Water resistant and never fall out of my ear. I always buy these buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First paid or samsung buds pro 2 amazing skund quality. Honestly for how much it is worth it's definitely worth buying it. Recommended to anyone who wants good skunds quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Honest review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat sound quality batter life is about 4 hours of continues use. Which is meh for me but not the worst. Not good to workout in get loose in ear pretty easily. Good earphones when it comes to aound just not the most comftorble for all around use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a Gift, well received.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter to replace the ones she ran through the wash. These are version 2.0 and they are markedly better sounding that the older ones. There is a newer version out but the have the dangling piece like the Apple Buds and she does not like those. Fo me this was an excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing. Only downside is during a workout the left bud slides out. I haved found an x-small silicon tip replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best that money can buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best on the market and I’ve tried other quality brand ear buds. These by far are the best.. compatible with android and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Buds to these. I love that they are very easy to navigate. The only new feature i love is turning on/off background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the buds collection don't waste time with the other options if you are going to use alot daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pro bds sound pro & cons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good app with eq. Bads do not like steam or sounaa will beep twice and shot down. No watter either. Remmember that. Samsung warranty service very slllowww. Be worn. Buy extended from best buy. It will be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Noise cancelation is superb. Charges quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the second best after the new one that i just got but for the best this headpods are great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OBSESSED

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life and super comfortable in my ears. The sound quality is better than my on ear beats to be honest! Also able to listen to audio books without that weird breathing echo other earbuds give.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice headphones

    |
    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these earbuds for over a year and they are great! I like the adjustable ear pieces and the noise canceling aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung Buds they are good and I like the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Can Hear!!! No More Gurgle!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is AWESOME! I even used the find my ear piece feature.

    I would recommend this to a friend