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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 5,934 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buds for Samsung Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much different than the 1st version. Just as easy to use and quality is the same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're great but need to improve on real life UX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great, the noice canceling works well and the ambience mode works well also. However, my biggest gripe is there is no multi point bluetooth capability. I use them at work and wish i can use them on my work laptop and switch back to my phone without having to disconnect and reconnect. It's actually a pain when im using them and i get a call on my laptop and have to switch between physical devices instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery lasts all day, they sound good. Winner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are second best buds around. The fit good with excellent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds pro 2 are definately a better fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great &stays in ear. Compared to galaxy buds they kept falling out of my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds can only be connected to one device at a time. They also can fall out of your ear. The sound quality is decent and they can cancel out noise; however, don’t wear them if you are doing yard work because they vibration in the ear can get loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy OldNStuff, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or Bluetooth settings. Take a moment to review, "How to connect your Galaxy Buds" if you would like more information on connecting your Buds2 Pro. If your Buds2 Pro aren't fitting correctly, you can simply swap the earbud tips and/or wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like any further assistance or if you have any questions for us, do not hesitate to contact Samsung Support for further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! First earbuds that actually stay in my ears while im walking :)11/10 :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, easy to use and have quick connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10 for 10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal headphones out of Samsung love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and actually stays in my ear. Once I figured out how to use it I have not been without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdated

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody has these and we all know the earpieces fall out easily. Otherwise, the sound is better than the phone unless you are outdoors on a windy day. Why should our headphones pick up SO much ambient sound? I'm planning to switch to the over-the-ear type, so they won't fall off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, significant improvements in sound quality over the buds plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i upgraded to the pros because the fit is so much better i hardly ever have one fall out of my ears. The sound is great when streaming shows or movies. I really like this set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are so great they cancel out the outside noise completely

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good quality. The sync up really well with my phone and have excellent clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Taa daa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent indeed. Great for work and for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound quality and noise reduction but they are small for the ear. You have to get use to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly comfortable, tend to slip out of ears on occasion, sound is outstanding, noise canceling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling capabilities on these. Great for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to connect and has very good sound, it also keeps you away from outside noise easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these !! great to use at work. noise cancellation and microphone is phenomenal!

    I would recommend this to a friend