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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,931 reviews
  • Rated 4 out of 5 stars

    Great sound quality - not made for smaller ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds but I am wary about placing them in my ear and doing activities like running due to concerns with losing them. I had attempted to change the silicone tips but they appear to be the same size that was included with my pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best audio product that samsung has sold so far in thier line up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, my son loves his new ear buds. I would recommend best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sounds! But hard to figure out at first. Easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download enhancements and you will be pleased sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds clearer and better than the first galaxy buds pro

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yea

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very nice headphone that I enjoyed a lot and good sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds ive had. If you have a Samsung phone, there are so many featuse to use it with.Highly recommend these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They should stick with phones and tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, at least in my experience. Bought them to use with my TV and, when they work, they're pretty good. But the seamless switching between devices is a joke and, on several occasions, I've put them in only to find that I had no usable volume. Some time later, they usually start working okay for no apparent reason. Can't get them to connect to their dedicated app, and Google gave me a laundry list of things I need to try to get them to work. That's too much work to have to do every few weeks, so I guess I'll just have to cut my losses and buy a different brand to replace them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sgtbert, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Galaxy Buds have a quick Bluetooth connection switching feature that allows you to easily connect additional Samsung devices. While using this feature, you can easily switch your Bluetooth connection between multiple devices that have signed into the same Samsung account because the pairing information of the earbuds will be synced to other devices that are using the same Samsung account. No need to pair each device individually. If the earbuds do not connect to your device, the connection pop-up window does not appear, or your device can't find the earbuds, tap and hold both of the touchpads of the earbuds' while wearing them to enter manual Bluetooth pairing mode. Once you have entered the Bluetooth pairing mode, you will hear a sound. Please take note that you will not be able to use this method if you are playing music and you have set the volume adjustment as a preset tap-and-hold feature. If you have multiple Bluetooth audio devices connected to your mobile device, you can use the Media or Devices panel on Android 10 or higher phones to switch connections between the different devices. Please feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about your seamless connection feature. If you have any questions for us after or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfort excellent experience, top of the line noise cancellation and long lasting battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and qualityear buds. I am very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as AirPods.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for android but not so good on apple. But still a great Bluetooth earbud. I’m not a big fan of the fit my AirPod 4 fits better in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit , great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my husband and I bought a pair . We both love them. I always struggle with finding headphones the fit especially with my piercings but these are perfect. They stay in both of our ears evern when working . I havent had to charge them yet either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Air bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for my wife. She really liked it. The color is really nice also size and very comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It's a pretty color and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!!!! Awesome earbuds sound quality everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Samsung's Best Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds to date! Decent battery life, very comfortable (and doesn't hang out of ear), sounds is amazing, easy UI and setup, great noise cancellation, and very durable charging case!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this, connected fast and comfortable in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best fit and sound. Well worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, they sound great, look great!

    I would recommend this to a friend