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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,936 reviews
  • Rated 5 out of 5 stars

    Ear buds pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got the charger to be able to charge these. And it took some trial and error getting them set up. Now that I've use them I love the clarity and ease of using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Good sound an i love the color, Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the cut off if you are speaking with someone. The noise cancel is precise pretty awesome compared to my older ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are for those that want something simple. There is no volume control on the buds. Noise Canceling only muffles the sound little. They fit small ears only. I was bent over a bench curling 25lbs and the left one fell out. Later the other one fell out as well. The sound quality was that of a cheap TV soundbar. I will be returning these and use overhear headphones for my workouts from now on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Upgrade, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The left and right Buds2 Pros can be assigned different shortcuts. Here's how: 1. From Galaxy Wearable, tap Touch controls > Touch and hold., 2. Tap an option to set the touch controls for each earbud: * Switch noise controls (default): Activate the noise canceling or ambient sound features. * Voice command: Say commands to change settings on your earbuds. * Volume up or Volume down: The right earbud is volume up, and the left is volume down. Once one has been set, the other will automatically update to the volume control option. You are correct, ANC (Active Noise Cancelling) can quiet unwanted background noise and ambient sounds. In regard to fit, ensure the earbud tips are attached to your Buds2 Pro before wearing. Then insert the earbuds following the direction of your ear canal for comfort and optimal sound. If needed, adjust by rotating and consider different sizes for the best seal. If you would like more information, check out "How to wear your Samsung earbuds." If you would like any further assistance after reviewing the resources provided, do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Quality Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Very customizable within the app and connects easily to all of my devices including work hp laptop, ipad, samsung s23, etc. Glad I bought these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these sound. I have the first series and now these and there is a clear improvement. Better quality, better noise cancelation, and better battery life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. I thought you could be paired to two devices at once. Could be operator error/assumption. Also, could be the shape of my ears but I find these hard to keep in without sometimes falling out. Still use them as much as I can for what they cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Perfect fit! The sound quality is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and very comfortable in ear, highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones but price is a bit high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones great for running or working out just dont wear them for to long as it tends to hurt my ears after a few hours of use. Price is high id recommend getting them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch earbuds with excellent noise control. Great options of versions and colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung products. These galaxy buds have crystal clear sound. Also my favorite color is purple. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are in a good way different than the last generations of samsung earbuds. These earbuds actually do not fall off and is very comfortable to wear. My favorite feature they improve are the phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An elegant and efficient device. I bought it as a gift and they really loved it with all the controls features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them noise canceling fit just right and quite loud always been a samsung user so I absolutely love it! And battery life is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great ear buds. Would highly recommend them to everyone. Love the quality of the audio. The noise canceling functions works really well when im traveling. Amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound! Awesome design! Quick delivery!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for the wife and she loved it! She says its way better then the original samsung buds, more comfortable, sound quality is better overall 5stars!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, they sound super cool easy to connect

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    not a lot of features regarding the EQ

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work fine and it wasn't no problem with them it's just wish they had a little bit more freedom on the EQ side of things and also wish the ambient noise filter was a little bit better. Also the noise canceling wasn't all that great compared to Sony or Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my son these for Christmas last year and he loved them.

    I would recommend this to a friend