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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,928 reviews
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The build quality superb. That's why samsung is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 pro better than buds 3 pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! I would not get the buds 3 pro

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    not a lot of features regarding the EQ

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work fine and it wasn't no problem with them it's just wish they had a little bit more freedom on the EQ side of things and also wish the ambient noise filter was a little bit better. Also the noise canceling wasn't all that great compared to Sony or Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wateproof

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes I love these earbuds not only do they work great only phone but I washed them by accident and nothing happened to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Samsung buds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but they dont stay in the ear...always readjusting, which causes dropped calls from hanging up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Crissie, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they aren't fitting right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Feel free to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with fit. If you would like further assistance afterward, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best affordable headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung puds pro are a amazing peace of tech for head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compatible with Samsung phones. Voice cancellation is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and excellent sound quality. Buds have active noise cancelling and ambient sound options. Very long battery life. I charge them once a week and use them fairly often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these earbuds are amazing, and they are competitively priced. I highly recommend these for just about anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washed and dried and still working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. One went through the washer and dryer and is still working well. They also fit her very small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EAR BUDS THAT CAN CHANGE YOUR MARRIAGE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU ARE A WIFE YOU KNOW THAT A PURCHASE LIKE THIS IS A ONCE IN A LIFETIME BENEFIT LOL. I BOUGHT THESE FOR MY HUBBY AND HE USES THEM SO MUCH HE CANT HEAR ME LOL........HE LOVES THEM!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, wish i would've gotten them sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality,AMAZING noise canceling, and the ambient sound it impressive. It fits in my ear, and the Bluetooth pairing is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thsi item is soooooooooooooooooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery & Item was in great condition Would definitely do business with best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but flawed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are clear and work great. But they slip out of your ear frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great and low profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive buds I've owned, but they are worth the price. Use them with the S23U and have had no connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound at a great price !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked that new pale purple/lilac color on the new Buds2 Pro. Great sound as always from Samsung - works seamlessly with the Samsung eco-system ! Terrific value too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE these earbuds. Fits perfect, great sound. Not bad for range, wish it was a little farther for when doing yard work and not wanting to carry my phone. Other than that, great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good, a Few Things Holding it Back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life if bad compared to previous versions. No matter the fit after a few hours the buds are painful, something the Buds Live fixed at the expense of sound. The price I feel is rather high. Other than those three issues they a really good.

    I would recommend this to a friend