Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touch controls
DON'T BUY THEM PLEASE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad in phone calls usually the person you call does not hear you will, the ambient sound is extremely robotic, the touch controls are miserable due to accidental touch, music sound is not so clear, never fit your ear, man every thing is suss with them Especially The active noise cancelation.It's the worst at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KhaledK, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Also check out, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" to help resolve what you have described. If you have any questions for us after reviewing these resources that have been shared, feel free to reach out to Support. Thank you for being a treasured Samsung customer. Debra
Wireless earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been waiting these for a white now. Im happy I purchased this item. Definitely met my high expectations. Would highly recommend buying.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. The seamless earbud connection feature works a lill toooo well, got to remember to cut it off. Im very happy with this purse.
I would recommend this to a friend- Pros mentioned:Sound quality
Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds pro 2 sound was good, but they never stayed in my ear that kept falling out
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback on the Galaxy Buds2 Pro, Mary. We're thrilled to hear that you are enjoying the sound quality of your Buds. The immersive listening experience begins with full 24-bit audio, providing clear and rich sound. Additionally, the Intelligent Active Noise Cancellation minimizes even the loudest sounds, allowing you to focus on what matters most. When you want to engage in in-person conversations, switching modes is easy with Intelligent Conversation Mode, which utilizes voice detection. We noted your concerns about not being able to keep the buds from falling out. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you're wearing them correctly. From the Galaxy Wearable app, tap Earbuds settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We recommend trying this fit test to make sure that you are wearing the buds properly. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. They fit in my ear better and they dont pop out when exercising. I love the sound quality and how you cam manupulate the the way your music sounds with different options.
I would recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Noise canceling is basically only good for voices. It feels really awkward so I leave it off.
I would recommend this to a friendGreat ear buds!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Clarity, color and fit are awesome.
I would recommend this to a friendGood sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancelling buds. Controls are a bit difficult for new users until they get the hang of it.
I would recommend this to a friend- Pros mentioned:Comfort, Fit
Like a glove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfy Samsung buds yet. Get these over any of their other buds. Tested and never falls out of ear while running.
I would recommend this to a friend Galaxy Buds 2 pro
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. No complaints. Love these. Samsung's best so far. Noise Cancelling phenomenal. Comfortable for long hours. Call quality clear. Music. All round great buds.
I would recommend this to a friendEar buds for samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these and they are great better then apple .please buy in BEST BUY NOT VERIZON
I would recommend this to a friendEarbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice on the ears, easy to wear and comfortable
I would recommend this to a friendGreat earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves to use their earphones at all times, sometimes too much.
I would recommend this to a friendEar buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds if u have a samsung phone they are compatible with all other samsung devices and charging equipment
I would recommend this to a friendBlamone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great, i would recommend to all my friends and family
I would recommend this to a friendPick these earbuds they work Fantastic.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds that are comfortable will wearing. Works perfect with the 360 all around sounded. Has the color I love. Even more great cause it's Bluetooth has no problem connecting.
I would recommend this to a friendAlways great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones at a great price . Have to give it up to Best Buy for always stocking up on the newest headphones and accessories.
I would recommend this to a friendCute but bigger than expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but a bigger fit than my AirPods that I was used to. Matched my phone perfectly!
I would recommend this to a friendGet it! You won't be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds ever Pro's:. The noise canceling is truly noise canceling. The ear fit is good they dont fall out of my ear like others do. Sound is clear. Con's: slow to connet to my phone
I would recommend this to a friendVery clear sound.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for bluetooth earbuds. The volume goes up wnough to enjoy the music but not harm your eardrums.
I would recommend this to a friend