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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5928 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 5,928 reviews
  • Rated 5 out of 5 stars

    Happy wife 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's first earbuds. She has used them sparingly and is still early in her learnings curve but she is great with these type of things. So far, so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aesthetically nice--but they fall out of your ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BBCustomer12, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about obtaining your perfect fit. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Eh, meh.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are ok. The sound in them is weak and trebly. There isnt any base so the sound is thin. I was definitely expecting more from these. A lot more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair myself for a while now and got my wife a pair for Christmas; she love them! No more tangled mess and phone adapters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds just loose them all the time. Really wish wired buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sale price was a steal. Great buds cant go wrong at the right price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Great for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. The sound quality is excellent and the battery last all day. There are no better earbuds for your Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, Great sound and battery life is great & the price is good. The noise canceling really works fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought them again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I just lost mine last night, and I already have another pair on the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy pro buds 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a couple of months since I bought the ear buds the work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for listening, jury still out on phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifes uses them for workouts and seems to love them so far. No complaints. I have noticed the speach during phone calls might be a bit distant, but have not completely validated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them now !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother in law and she absolutely loves them! Delivery was faster than expected and the color is so cute !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I did receive an incorrect product earlier but the support staff at Best Buy did help in sorting things out there. They were helpful and assisted in the process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sounds and easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great! made the switch from iphone to andriod and had to swap out my airpods for these. so far i like them better than airpods but i wish there was more instructions/tutorials for any touch features, other than that, these seem to work as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds yet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a pair of AirPod Pro 2's. Loved them until I tried Samsung Galaxy Buds2 Pro. Swapped out tips for foam, like on the Airpods. The Samsung fit snug in your ears and the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes soundibg earbuds I've ever experienced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always stuck with Samsung. Premium produzfs for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for my wife and she loves them. She will not take them off... She says it was the best Bluetooth headphone she ever had. Nice job Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Painful to wear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. I just bought a new galaxy phone and thought they would pair perfectly together. Unfortunately in my case the Galaxy Buds ended up being incredibly painful to wear. I couldnt wear them for more than 5 minutes and when I took them out of my ears they were bright red where the buds had been rubbing. I returned them. They still get two stars from me because the sound quality was great, the case was small, and the app was easy to use. If they hadn't been so painful I would have kept them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my mother and she absolutely loves them would definitely recommend.

    I would recommend this to a friend