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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 5,936 reviews
  • Rated 5 out of 5 stars

    Galaxy buds2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelation. Great for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy pro buds 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a couple of months since I bought the ear buds the work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aesthetically nice--but they fall out of your ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BBCustomer12, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about obtaining your perfect fit. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds just loose them all the time. Really wish wired buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pro Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of ear buds. They are the best. I can cancel out my surroundings or my a touch turn them off so I can hold a conversations without taking them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my mother and she absolutely loves them would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product, i had try many types of songs and podcast and i worked perfectly fine. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buds review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shape of these they're not as irritating as other brands and I love the app that comes with it (if you have a Samsung phone)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes soundibg earbuds I've ever experienced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always stuck with Samsung. Premium produzfs for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome sound and they look really good. Has great audio and they connect so easy to your phone. Use them to talk all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and it was a better fit thatn my previous buds pro. The quality of your voice in a call is way better. With my previous would cut up and sound robotic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Perform well I love it It’s very easy to use and I got it easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung consumer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really good. As being a samsung consumer it gives a lot of function to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for talking as well for activities such as gym, hikes etc. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome i use them every day! I depend on them foecmy my job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go anywhere without them! Using to work out and cut my grass and no issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last pair of Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I bought the left ear bud stopped within the first 30 days. I returned it to the store and it was replaced with the same color and model. I absolutely love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine. Worked as expected, nothing exceptional. The price was not that bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy DonP, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we continue to improve the functionality and performance of our product line. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for everything! I love them they work great! Easy an fast online buying an picking up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used earbuds in years because they are usually inconsistent but these are great. They're comfortable.

    I would recommend this to a friend