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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,928 reviews
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds2 Pro was my walking friend, Thank you to Samsung company for this comfort Buds2Pro. but I lost my buds after 2 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with product and service! Thank you Best Buy for having the technology in stock! Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son unos audifonos increíbles , los modos que tienen , y los puedes mejorar aun mas en la aplicación

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Works best with a samsung device but also good with other devices unlike airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She has samsung cell. She loves it, sound and hearing are perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and battery life. 3 different earbud sizes makes it so you have as comfortable a fit as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a week ago for my sister because they are good. It is 100 percent recommended. most of my family have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is great! They fit nicely into your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty great, actually my expectations, they do have great features, like the ambient and aoind lock. I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for a great price. The customer service was great when I went for price match several days after yhe purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for use with Samsung phone. Has best connection, stability, & also extra perks if used in Samsung "Eco".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so good fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like these but they won't stay in my ear. The older version stays in better. The Buds2 Pro sound much better but just won't stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to us to leave a review. We appreciate all feedback, and we strive to improve upon them in the future. We understand that you are happy with everything with these Buds except the fit. The Buds should come with an extra bud tip that should be a different size. We recommend trying out the other tip and see if those are more comfortable. Follow these steps on how to properly wear your Buds2. Before wearing, ensure the earbud tips are attached. Insert the earbuds following the direction of your ear canal for comfort and optimal sound. Adjust by rotating if needed and consider different sizes for the best seal. If you have any other concerns or questions, let us know at Support. -Kelvin Samsung

  • Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great for every occasion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality, and comfortability while excercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up and very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very comfortable in the ears. easy to connect to the phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this item. Works perfectly on any mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some pretty snazzy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds ive bought, definitely going to use them for a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQB's Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and reasonable price. Gifted my wife with theses.

    I would recommend this to a friend