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Customer Ratings & Reviews

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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 5,936 reviews
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Amazing sound and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and functionality with all your Samsung products. The fit check was perfect. I didn't realize I was wearing them all wrong before this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and anc. Battery could last a little while longer but the case holds a big charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad product, not that much better than buds2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would be significantly better at noise canceling and sound volume than my buds 2 which I am happy with, And though they are very good as are my buds 2, it was not worth the extra money to upgrade from the normal buds to the pro... I'm hoping the buds 3 pro will be significantly better at noise canceling and overall volume.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WilliamO, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Please feel free to reach out to Support if you would like to provide additional feedback with us or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Some pretty snazzy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds ive bought, definitely going to use them for a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up and very comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very comfortable in the ears. easy to connect to the phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this item. Works perfectly on any mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for every occasion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality, and comfortability while excercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQB's Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and reasonable price. Gifted my wife with theses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the absolute best headphones I have ever owned! I absolutely love these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for studying and blocking out sound but also lotening to music at gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The delivery service was fast. The ear buds works great. Got it for my hubby and he loves it as a X-mas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier. Only gripe is surround only works with the newest samsung products.But my sone and I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fresh looking the wife loves them very much she mainly uses them to listen to podcast or just relax with some southing sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and when you have both ear pieces on it's blocks out the outer noice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An upgrade in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new shape of the Galaxy buds are truely phenominal. They rest in the ears incredibly easily. And the added find my buds features ahow significant improvement over the original Buds Pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone users - Not able to use all features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s start by saying that if you have an iPhone you cannot take advantage of the full features that this have. The Galaxy buds app is no longer being updated for iPhone users and you cannot connect to the app. You are able to connect it to the phone but not to adjust features that this Bluetooth has.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Alex, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more about connecting your Buds2 Pro, check out "How to connect your Galaxy Buds." Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buds pro 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost equal to the buds 3 pro! #TechTalk #Earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, great features, poor fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and reliably with Samsung phones. The app is simple and to the point which is a good thing. I've used the Bose and Sony apps for their headphones and they're terrible. ANC on the Buds is excellent, again better than Bose and Sony for my personal needs. Sound quality is the best I've heard from wireless buds. Sound is subjective but I approach it from a "audiophile" (I hate that term) and experienced music and sound production/engineering background and the sound profile on the Samsung Buds is balanced with a good sound stage. Again comparing to Bose and Sony's buds, those buds have exaggerated EQ profiles that may sound better to some, but too unnatural to my ears. Also support for his res audio is a huge plus if you subscribe to Amazon UHD music or the like. The fit: is where I have to return these buds. They DO. NOT. FIT. IN. MY. EARS. I've tried every third party ear tip and just the way these are designed do not keep them snug in my ears. I'm constantly pushint them back in and it leaves my ears raw and painful after a very short time. I want my buds to fit securely and snug to passively reduce noise, and these do not do that. Which is a shame because they tick every other box for me but I have to return them. To be fair all the other high end buds on the market fit just as poorly, so I'm sticking with my old OG, first gen Galaxy buds because they fit snug in my ears and passively block noise better than the ANC on all these new buds. And that's what I need because I wear headphones as ear protection all day, every day in the loud shop that I work in.

    I would recommend this to a friend