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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5928 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 5,928 reviews
  • Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for the gym,and to talk on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds! Does everything i was expecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my girlfriend she loves them Best ones she owned Price was good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great Christmas gift a person could buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a while and now i can only hear out of my left one now

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mondo, thanks for reaching out to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds2 Pro are unresponsive, you may need to manually restart your device. You can also perform a factory reset with the Galaxy Wearable app. Check out, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your device. Please reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best ones yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about these buds except for he could be a little smaller

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont stay in your ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio but dont stay in your ear very well. If you use these for casual listening then they will work fine but if you use them for the ggym then you will be repositioning them every chance you get.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SethP, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. With regards to the fit, we have some troubleshooting measures you can try to help ensure you have a secure fit no matter the activity. You can use the additional ear tips included with the device in a larger and smaller size. We have an article available titled "How to wear your Samsung earbuds" that highlights the optimal placement of the earbuds in your ears. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. I use them daily and even at my job. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t waste your money Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend and I don’t like them . They feel weird in my ear low volume and I’m active so they would fall out. I can hear everything around me so noise cancellation my foot . I will be returning them for a full refund. Doesn’t pair well with iPhone my android it was ok .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AngelaG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "How to wear your Samsung earbuds" to resolve any concerns you may have with fit. If you would like any further assistance afterward, please let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Sofia's earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality, fits perfectly. Easy to connect and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit perfectly inside your ear. The sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all a perfect set of earbuds, for any occasion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound isnt bad, but the noise cancelling is better on the galaxy 2 buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em so far. Their loud & I like loud. Good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work great, but I'm not a fan of the fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these earbuds are great, the only issue i have is that the earbuds dont fit as good as I would have hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad for Christmas, he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super! V vb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, very comfortable and love the color!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sound is clear and ANC is wonderful. Still very procey tho...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected, Sounds amazing and they don’t hurt my ears.

    I would recommend this to a friend