Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5923 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,923 reviews
  • Rated 5 out of 5 stars

    Moma's gift to my self.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great can hear every coversation a hen people call me and when music plays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They don't stay in my ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much. There's one thing that I don't like is that the earbuds keep slipping out of my ear no matter what size earbud I use. I thought they would've been better than my Jaybird Vista 2. Sound quality I give to Jaybird, comfort Jaybird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones always has good stock of everything your looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter so not sure on the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome !! However, i wish they stayed in my ears better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LakeetraP... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate your assessment as we continue to give our consumers the best in design and functionality. At your convenience, please read the following article, “How to wear your Samsung earbuds”, and or watch the video Samsung's YouTube channel titled, "Galaxy Buds2 Pro: How to Wear". They should help regarding the fit of your earbuds. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being the best part of Samsung. –Bethany Samsung

  • Rated 5 out of 5 stars

    Great Customer Services and very experienced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT KNOWLEDGE IN COMPUTERS AND TROUBLESHOOTING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like my ear buds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like product but not sure they are truly noise canceling since I can still hear things outside of my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully loved that i purchased this item at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR BTS LOVERS

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, bought for the wife who's BTS fan and loves purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made some good improvements from the Galaxy Buds2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok except for working out

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using while working out has a heads up, sweat gets in them, then pretty uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully contoured- best wireless buds Ive ever had, handa down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever owned great price good quality

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fit well

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the fitting made listening to music and phone calls a lot easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset only downside is I wish it was a bit more noise canceling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and quality. Thank you for giving me my favorite color in an ear bud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. They pair well with the Samsung Flip 4. Happy to have them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sould good bass very comfy in ear noise canceling words great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Samsung customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Wiah they had a lost replacement plan. Im still getting use to them but im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is the best, I've bought this product before

    I would recommend this to a friend