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Customer Ratings & Reviews

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$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,922 reviews
  • Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, highl quality, good price, diferent color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful earphones to get love the color which is why I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers day gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves them. Definitely an upgrade for her and fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use , great product good price!nice design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome and noise canceling.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cute buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I'm happy with the Buds2 pro wireless but they are not much of an upgrade from the last model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and a great present for my love ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GALAXY BUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds, just wish they still had the little lip that helps them stay in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Takes a bit of time but a schedule will make it easy.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Poor connection and response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly lose connection and fall out of my ear. The touch feature on the headphones will only pause the music. You cannot play the music with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AdamL, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Galaxy Buds disconnect from phone often," "Connection issues with Samsung earbuds," and "Use touchpad commands for your Samsung Galaxy earbuds" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    My wife gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these samsung bubs for my wife and she love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Sound quality is great. And i love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, good sound and a long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Light Weight! Can't even feel or notice when uaing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the current gen air pods and love them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sounds great and nice color and a nice price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best wireless ear buds i ever used from samsung. great great great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT!!! LOVE IT!!!! Definitely Worth It!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear bud pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this opportunity i have a issue with My items doesn’t work well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ChristianM, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sentiments as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Buds2 Pro but we need more details regarding what may be occurring before we can do so. Please do not hesitate to contact Support at your leisure if you would like further assistance with troubleshooting your device. Thanks for choosing Samsung! - Debra Samsung