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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,922 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beware of allergic reactions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound, but unfortunately, they caused a very severe allergic reaction in my ears. Ears became very crusty, swollen, some bleeding and liquid discharge. It was insane. I did some research online and it seems that this has been affecting *lots* of people. It looks like there even may be a class action lawsuit. I am in the process of doing a return through Samsung now. I should note that I have the Galaxy Buds Pro, and have not had the same issue. So, I guess just make sure to research on the web before you consider buying these. It seems like Samsung has known about this issue for quite some time, but hasn't done a recall on them for some reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music to my ear!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both these for my wife, she absolutely loves them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them!! Would recommend to others to try!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good I have a party in my ears every time I wear these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat sound and options. Great quality for these earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Husband enjoys them and are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound, great fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ones so far. Samsung keeps improving their buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid samsung offering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Samsung ecosystem..highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timg

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what you should expect just wish it had something new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel the noise around you. Also it gives me some allergies

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Carolina, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. If you would like to share any other feedback with us or if you would like anu further assistance, let us know by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and has a nice color plus the pricing is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Need Better noise cancellation for calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for audio. Not so great for calls, complaints of noise and background sounds are too loud. Many updates but not helping. One earbud goes out randomly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for me business and personal always ben a Samsung customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far could be just a bit louder but great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the earbuds they work perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in the market, with new features. Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to on where to touch for controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall goo buy for my son, he had been wanting these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity. Looks ugly. Good battery life and sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello OmiP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy tohelp you with any aspect of your device that is causing your listening experience to be interrupted. We have an article available online titled "Galaxy Buds disconnect from phone often". We also have the Samsung Support Team available at any time if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Giggity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of buds just a tad expensive for the battery life

    I would recommend this to a friend