Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Not ideal for noisey enviroments.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them... or try to use them for work in a shop environment. The active noise canceling gets overloaded by using an air hose around them specifically. My old galaxy buds did not have this issue.
I would recommend this to a friendHoliday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said he likes them. They work well as he hoped for.
I would recommend this to a friend- Pros mentioned:Sound quality
Case no longer charges Left Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds on December 3rd. Today, December 26th, the case no longer charges the second earbud. While these may sound better than the $40 esrbuds i had before, they are still working after 2 years. Dont waste your money on samsung products.
No, I would not recommend this to a friend Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud after just a few uses has awful peaking static, and feel i need a replacement, but best buy has left me pretty high and dry with no easy way to figure out how to do that. Other than this problem, i think they're a good quality ear bud for Samsung devices.
I would recommend this to a friendThe Best Sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My fiance loved the sound quality from these ear pieces
I would recommend this to a friendNot a comfortabe fit for me..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my ears, they aren’t comfortable and have fallen out several times. I use the middle size plug, if i use the smaller size, the sound is not as good. They do have a food sound however, but the fit is disappointing…I guess everything is not for everybody.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return a pair because one earbud wouldn't charge. Got a replacement set and I'm only getting 3 hours of battery life and not the advertised 5 hours. So far I've only used them for talking and not music so not how long the battery lasts if I was just listening to music.
No, I would not recommend this to a friendOkay for chilling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good if you're sitting and chilling. Second you do anything physical or even build up any sweat at least for me they won't stay in my ears and it becomes annoying
I would recommend this to a friendBrand response from Samsung
Posted .Hey Jray, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. If you are looking for a more secure fit with your device, you can work with the additional ear tips that come with this device in a larger and smaller size. We have an article on our website to assist you as well titled "How to wear your Samsung earbuds" to help with the optimal position to secure the fit of your earbuds. Lastly, you can perform a fit test on your earbuds when connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Galaxy buds pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has nice sound, but bluetooth connectivity is not where it needs to be. For this reason i might have to return it, maybe got a bad batch i dont know.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Sierra, thank you for your feedback on your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us and we'd be more than happy to help you with the connection of your device. We have an article available online to help you with this matter at your convenience titled "Galaxy Buds disconnect from phone often". You can also work with the Samsung Support Team if you continue to have this experience or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Galaxy Pro 2 Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I can only give a 2 for the overall rating. These were probably the best that Samsung has sold. However, they must have changed to a cheaper material. Earbuds caused severe inner ear irritations in both ears that caused swelling, pus/crusty ears, ear pain and a doctors appointment. I have always been a Samsung earbuds wearer and this is the first time with an issue. If wasn't for the irritations, these buds would have gotten a 5 plus all the way around. I'm waiting to see if there's a Class Action Lawsuit because there are thousands of the same complaints from people across the world. Sorry Samsung go back to the old quality material.
No, I would not recommend this to a friendNice but...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound quality. Battery lasts. Only problem is they kept disconnecting from the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for taking the time to reach out to us, Stacey. We always look forward to hearing from our valued customers. We see that you reached out regarding the Galaxy Buds2 Pro. With its revolutionary 24-bit High Fidelity (Hi-Fi) audio, your listening experience with these wireless buds will be unlike any other. Every high treble and deep bass will be heard and felt as you immerse yourself in 360 audio. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up-to-date. We encourage you to check out our article "Galaxy Buds won't stay connected to phone" for options to help troubleshoot this. If this continues to be your experience, please do not hesitate to reach out to us at Support. -Kelvin
- Cons mentioned:Price
Refused to honor advertised price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED and paid for these ear buds using the promo from my purchase of Samsung S 23 Ultra. The promo price was for $100. The transaction ocurred around the end of November. Went to pick them up a couple weeks later only to find that they returned them to stock and had refunded my money, without any notification. I wanted to repurchase them, but now the price is back at current price. Again, these were bought and paid for, not just on hold.
I would recommend this to a friend Needs Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two pair for my husband and myself. Unfortunately, my husbands left ear bud has started crackling and he sounds muffled when trying to use them to talk. I am a disappointed and looking for a different type of ear bud. I would also like to have a longer battery life. I typically wear my earbuds during work hours and have to charge them often.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds have a great sound balance with all the music i play. The noise cancelation is also a great feature. Sometimes i cant even hear my boss calling me....lol
I would recommend this to a friend - Pros mentioned:Fit
They're Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Galaxy Buds Pro in my opinion, a much better fit for ears that are smaller and overall a substantial improvement in both functionality and appearance
I would recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I'm reviewing this, so far so good. No complaints
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed they don't stay in my ears
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but they fall out of my ears with the smallest part on it. Disappointed that I have to wear a headband to keep them in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Denjse, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to assist you with the fit and security of your device. We have an article on our website "How to wear your Samsung earbuds" that will help you ensure the optimal placement with regards to the lip of the device and where that part should sit as well. You can also perform a fit test while wearing the device and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Nice sound. No battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a pro 2 series my expectation was high on at least maintaining the battery life of the previous version. I found myself disappointed, 1.75 to 2 hours talk time. Evaluating my purchase at this time.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound ok. Great for their size. Waterproof but water does mess them up temporarily. The most annoying pair of headphones ive ever owned. They fall out easily, and theyre hard to find.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Smasung buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, but even after adjustments, can't get them to stay in my ear while walking. Should offer some other device to hold them in
No, I would not recommend this to a friend