Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Look else where for quantity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will blow out pretty easily, not very loud to beging with, i also get better audio quality from cheaper headphones.
No, I would not recommend this to a friend Meh, not great. Keep looking.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have limited battery life and fall out all the time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JohnnyD, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Please take a moment to review, "All about your Samsung earbuds' battery life" for more helpful tips and tricks. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you have any questions for us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
- Cons mentioned:Touch controls
Have to choose between volume and other touch cont
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to be really stupid--we're talking Samsung software engineers level stupid--to design earbuds where you have to choose between touch volume controls and touch calling and noise controls. But that's the case here. On top of that, Bixby truly sucks. It always has, so evidently it always will.
No, I would not recommend this to a friend Samsung Head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head phones but the only problem is that they get a little uncomfortable after some time and the rubber did couse a lot of itching on my ears that's the reason I not give 5 stars
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some good samsung ear buds with good bass and sound,good noise cancelation.Thw case can also charge the earbuds which its great.
I would recommend this to a friend Lavon
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not an very good bluetooth the right side always go out i would not recommend these too anyone but the sound was good when fully working
No, I would not recommend this to a friendNot great for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if you have a Samsung phone in terms of connectivity and features but the audio quality is comparable to 50$ IEMs
No, I would not recommend this to a friendSounds great, but not comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the right earbud hurts my ear so much I can not wear it for an extended period of time. I have tried the different fittings but it has something to do with the shape of the earbud. If I do manage to wear the right one for more than an hour, it actually hurts the inner cartilage of my ear when I remove it. I have found wearing it upside down works, but it’s prone to falling out. Most of the time I just wear the left one, which is no problem at all. It’s just me. Again, the sound quality is great but I preferred my original Galaxy Earbuds and really wish I hadn’t lost them.
No, I would not recommend this to a friend- Pros mentioned:Fit, Sound qualityCons mentioned:Touch controls
Evolution of my favorite wireless earbud!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TLDR - This is a great evolution of my favorite wireless earbuds, the Galaxy Buds Pro. The sound and noise cancellation is improved, the buds fit much better than the previous generation and I love the new matte finish on the case and buds. My only complaint is the touch targets seem slightly smaller than the prior version, so I have to re-train my muscle memory. Get them if you're looking for a great wireless earbud, and have a Samsung device. iPhone and non-samsung devices, look elsewhere as the features you'll lose will not make this a great value compared to similar earbuds from Jabra or Apple. I have used the Galaxy Buds2 Pro (I'll refer to them as the Pro 2) for about a week. I also have a Galaxy Buds Pro ("Pro 1") and Galaxy Buds Live earbuds that I use interchangeably at both work and home, so I think I have a pretty good basis for comparison against those devices. Positives: Samsung really improved the comfort, sound quality and ANC in the Pro 2 vs. the Pro 1. The Pro 2s are much easier to fit in my ears (I use the medium size tips) because the shape is slightly smaller and oval compared to the rounder and thicker Pro 1. Fit and comfort is highly subjectiver however, since everyone's ears are different. The ANC and ambient noise quality and function are improved over the Pro 1. I use these and the Pro 1s in an office environment and the Pro 2 are definitely stronger ANC compared to the Pro 1. The ambient listening sound quality is slightly better on the Pro 2, but the feature itself works the same as the Pro 1. Negatives: The Pro 2s are slightly smaller than the Pro 1, so the touch targets are slightly smaller as well and have shifted slightly so I'm experiencing quite a few missed touches and wrong commands while my muscle memory is re-learned. The Pro 2s still don't have true multipoint capability, and the auto switch function between Samsung devices sometimes switched to my tablet when I didn't want it to. The IP67 rating carries forward from the Pro 1s without changes. I've used these in the shower a few times (same as the Pro 1) and they work fine, as long as you remember to turn off the touch controls to avoid accidental activation from water splashes. Since samsung didn't really add new features, the Pro 1s are still a great product and probably a better value now, assuming the price will drop to clear out remaining inventory. Overall, these are a great
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and incredibly easy to use. Noise cancellation is excellent and i really enjoy being and to customize the touch controls.
I would recommend this to a friend Indifferent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m indifferent because I didn’t use the product long enough to give a robust review. I’m one of those with ears that EarPods like these don’t stay in.
I would recommend this to a friendNot functional!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I will be returning these. After going through a couple of skull candy earbuds because I really just needed a pair and don't care about the latest and most flashy earbuds, decided to "upgrade" to a Samsung pair to go with my Samsung Android. I really thought this experience would be better, but not so, they don't stay in my ears, no matter the size of the earbud protector. I hang ppl up all the time with the slightest touch. These are just no good and I really hate I have to go to Best Buy AGAIN and return another pair, but I tried and they are just not functional.
No, I would not recommend this to a friendGood sound quality but hella uncomfortable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't fit too well, quite uncomfortable to use. Going back to my old buds I instead
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey IanD, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like to share any other feedback with us regarding your purpose or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
Ear infections and no battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds cause a bad reaction in my ears.Almost an ear infection everytime. (Yes I sanitized them out the box and again when I tried them again)I've had a lot of different earbuds and ear pieces over the years but something about these are different. Sounds good other than the occasional blip that I've heard more than once. Battery life isn't great. Unfortunately not a purchase I'd do again if given the option. I thought I was treating myself with a high dollar purchase but I treated myself to days of fluid filled flaky ears. I could have got 3 pairs of skull candies and had a more enjoyable experience.
No, I would not recommend this to a friendSamsung bud 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some app can not go though it and it easy to out ò your ear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Vinny, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips or wingtips if your model has them. Using the right size tips for your ears ensures a snug, comfortable fit that enhances sound and call quality. Take a moment to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro fit. If you would like any further assistance or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Minimal operation available
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay performance. For the price, I expected to be able to increase/decrease the sound with the bud. No, I have to do it on my phone. I've owned better better buds for less. They do not stay in my ears. I reverted back to over the ear buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ElizabethS, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can activate a custom shortcut for your touch controls. The left and right earbuds can be assigned different shortcuts. Here's how: 1. From Galaxy Wearable, tap Touch controls > Touch and hold. 2. Tap an option to set the touch controls for each earbud: * Switch noise controls (default): Activate the noise canceling or ambient sound features. * Voice command: Say commands to change settings on your earbuds. * Volume up or Volume down: The right earbud is volume up, and the left is volume down. Once one has been set, the other will automatically update to the volume control option. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like any further assistance or if you would like any further assistance, feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra
MY EARS HURT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER STAY IN.they are painful when they are in there, and if they aren’t in, they are falling on the gym floor and rolling under a dusty piece of equipment. Noise cancelling is NOTHING compared to beats, I can hear all the gym noise around me. Wish I could return them. They physically hurt in my ears and I have the smallest attachment on them,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey BridgetB, thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. Be sure to check out, "How to wear your Samsung earbuds" for more helpful information on getting the perfect fit. If you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Maybe average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Falls out of my ear and speaker blown out within 2 months, volume not turned all the way up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KaydeeP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your device is to you every day and we would be happy to help you with any aspect of your device is that causing difficulty. With regards to the fit we have an article available online titled "How to wear your Samsung earbuds" and recommend performing a fit test in the Samsung Wearables App. For the speakers we have an article available as well titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out directly to the Samsung Support Team for assistance directly with your device. Thank you for being a Samsung customer. -Elizabeth
Earbuds don't turn off when unused
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds will rub out of battery when not in use outside of the charger, so you're 100% going to lose them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there James, thanks for taking the time to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Although the Galaxy Buds2 Pro do not have a manual power off button, they have been designed to utilize a low-power standby mode when they are not in use and outside of the case. Ultimately this design allows for your Galaxy Buds to quickly connect to your paired devices when they are needed. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more. If you misplace your Galaxy Buds2 Pro, you can usually locate them using the Galaxy Wearable app's "Find My Earbuds" feature. If you would like any further assistance or if you would like to share any other feedback with us, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Fit, Sound quality
Great but terrible battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, right fit, but terrible battery, just wait for the second version of these
No, I would not recommend this to a friend