Customer Ratings & Reviews

I purchased two pair for my husband and myself. Unfortunately, my husbands left ear bud has started crackling and he sounds muffled when trying to use them to talk. I am a disappointed and looking for a different type of ear bud. I would also like to have a longer battery life. I typically wear my earbuds during work hours and have to charge them often.

Ok, I'm reviewing this, so far so good. No complaints

Great sound but they fall out of my ears with the smallest part on it. Disappointed that I have to wear a headband to keep them in.

Being a pro 2 series my expectation was high on at least maintaining the battery life of the previous version. I found myself disappointed, 1.75 to 2 hours talk time. Evaluating my purchase at this time.

They sound ok. Great for their size. Waterproof but water does mess them up temporarily. The most annoying pair of headphones ive ever owned. They fall out easily, and theyre hard to find.

Excellent sound, but even after adjustments, can't get them to stay in my ear while walking. Should offer some other device to hold them in

Will blow out pretty easily, not very loud to beging with, i also get better audio quality from cheaper headphones.

You have to be really stupid--we're talking Samsung software engineers level stupid--to design earbuds where you have to choose between touch volume controls and touch calling and noise controls. But that's the case here. On top of that, Bixby truly sucks. It always has, so evidently it always will.

They have limited battery life and fall out all the time

Love this head phones but the only problem is that they get a little uncomfortable after some time and the rubber did couse a lot of itching on my ears that's the reason I not give 5 stars

These are some good samsung ear buds with good bass and sound,good noise cancelation.Thw case can also charge the earbuds which its great.

This is great if you have a Samsung phone in terms of connectivity and features but the audio quality is comparable to 50$ IEMs

The sound is great but the right earbud hurts my ear so much I can not wear it for an extended period of time. I have tried the different fittings but it has something to do with the shape of the earbud. If I do manage to wear the right one for more than an hour, it actually hurts the inner cartilage of my ear when I remove it. I have found wearing it upside down works, but it’s prone to falling out. Most of the time I just wear the left one, which is no problem at all. It’s just me. Again, the sound quality is great but I preferred my original Galaxy Earbuds and really wish I hadn’t lost them.

TLDR - This is a great evolution of my favorite wireless earbuds, the Galaxy Buds Pro. The sound and noise cancellation is improved, the buds fit much better than the previous generation and I love the new matte finish on the case and buds. My only complaint is the touch targets seem slightly smaller than the prior version, so I have to re-train my muscle memory. Get them if you're looking for a great wireless earbud, and have a Samsung device. iPhone and non-samsung devices, look elsewhere as the features you'll lose will not make this a great value compared to similar earbuds from Jabra or Apple. I have used the Galaxy Buds2 Pro (I'll refer to them as the Pro 2) for about a week. I also have a Galaxy Buds Pro ("Pro 1") and Galaxy Buds Live earbuds that I use interchangeably at both work and home, so I think I have a pretty good basis for comparison against those devices. Positives: Samsung really improved the comfort, sound quality and ANC in the Pro 2 vs. the Pro 1. The Pro 2s are much easier to fit in my ears (I use the medium size tips) because the shape is slightly smaller and oval compared to the rounder and thicker Pro 1. Fit and comfort is highly subjectiver however, since everyone's ears are different. The ANC and ambient noise quality and function are improved over the Pro 1. I use these and the Pro 1s in an office environment and the Pro 2 are definitely stronger ANC compared to the Pro 1. The ambient listening sound quality is slightly better on the Pro 2, but the feature itself works the same as the Pro 1. Negatives: The Pro 2s are slightly smaller than the Pro 1, so the touch targets are slightly smaller as well and have shifted slightly so I'm experiencing quite a few missed touches and wrong commands while my muscle memory is re-learned. The Pro 2s still don't have true multipoint capability, and the auto switch function between Samsung devices sometimes switched to my tablet when I didn't want it to. The IP67 rating carries forward from the Pro 1s without changes. I've used these in the shower a few times (same as the Pro 1) and they work fine, as long as you remember to turn off the touch controls to avoid accidental activation from water splashes. Since samsung didn't really add new features, the Pro 1s are still a great product and probably a better value now, assuming the price will drop to clear out remaining inventory. Overall, these are a great

Comfortable and incredibly easy to use. Noise cancellation is excellent and i really enjoy being and to customize the touch controls.

I’m indifferent because I didn’t use the product long enough to give a robust review. I’m one of those with ears that EarPods like these don’t stay in.

Not an very good bluetooth the right side always go out i would not recommend these too anyone but the sound was good when fully working

Unfortunately, I will be returning these. After going through a couple of skull candy earbuds because I really just needed a pair and don't care about the latest and most flashy earbuds, decided to "upgrade" to a Samsung pair to go with my Samsung Android. I really thought this experience would be better, but not so, they don't stay in my ears, no matter the size of the earbud protector. I hang ppl up all the time with the slightest touch. These are just no good and I really hate I have to go to Best Buy AGAIN and return another pair, but I tried and they are just not functional.

The ear buds cause a bad reaction in my ears.Almost an ear infection everytime. (Yes I sanitized them out the box and again when I tried them again)I've had a lot of different earbuds and ear pieces over the years but something about these are different. Sounds good other than the occasional blip that I've heard more than once. Battery life isn't great. Unfortunately not a purchase I'd do again if given the option. I thought I was treating myself with a high dollar purchase but I treated myself to days of fluid filled flaky ears. I could have got 3 pairs of skull candies and had a more enjoyable experience.

Don't fit too well, quite uncomfortable to use. Going back to my old buds I instead