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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5922 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 5,922 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, great sound quality. Would definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have to wonder if I'm wearing them correctly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears way too often. And when I attempt to put them back in, I either start or pause a song.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A worthy upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New generation of ear buds are a big improvement from the old ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and they pared amazing with my samsung phone but they would not stay in my ears even walking let alone running

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are a great product. Not sweat proof. They don't remain in your ears once you begin to sweat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Effortless fast charging. Loved the case and color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Christmas gift, fit perfectly in his ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound; just buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is most excellent! Don't delay; just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable would def recommend! Very happy w/my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fits well in the ear, cancels out external sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color,great sound,fits well in the ear, cancels out external sound

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CarlosD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are so pleased with the audio quality, color, and fit of your device. We hope you'll reach out to us if you are looking to enhance your experience further or have any difficulties you would like assistance in troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Ones barley madeit 30 days before failing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pairing lasted for just over a year before one side stopped working. Now the second pair has stopped charging the right one while the left one and the case are at 100 percent. Not a very good earbuds product for durability.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there BenjaminSaylor, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung earbuds do not turn on or charge" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones. You need to buy different tip sizes the ones included did not work with my ear size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great, but for Galaxy phones only

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get these after reading how great the last generation was and the improvements made to them this year. Unfortunately, I have an iPhone 13, not a Galaxy phone. And Samsung has discontinued support for the Galaxy app on the app store, so these essentially just become a nice pair of bluetooth earbuds without any of the functionality provided if you pair them with a Galaxy phone. I'm not sure how they would do with a Pixel or other Android phone, but at this point I'm assuming Samsung wants you locked into their ecosystem to get the full benefits. And don't get me wrong, I know Apple does this with the AirPods, which are functional but ugly in their current design. Google has started doing this with the Pixel Buds as well, so it's just the way it is and it's getting annoying for consumers. I would much rather have these over airpods, but Samsung has decided they don't want anyone with a phone that isn't theirs. I'm sure it's easier from a programming standpoint but it seems like you're cutting out a big piece of the market. These sound good, but I can't adjust the settings so they might sound better if you have a Galaxy to make use of the 24-bit high-fi capability. You can toggle the ANC by touching the earpod directly, and the ANC is good but I don't have access to the Intelligent Conversation Mode which would be awesome. Enhanced 360 audio also doesn't work without a Galaxy phone, nor does the multi-point bluetooth. Look, these are super comfortable for all day wearing, have a great battery life and bluetooth range along with water resistance of IPX7. They have basic ANC you can toggle on and off manually and sound decent. If you have a Galaxy smartphone, these are the buds for you. If you have any other phone, you need to understand the limitations before spending the money. Likewise with the other manufacturers that only give you the full experience within their own ecosystem. That's why I give these 3 stars, because Samsung gave up on the app and the price isn't justified unless you have the right phone. I wanted to love these, but they're going to be my lawn mowing/workout buds and I'm going to stick with my Bose QC earbuds for travel/calls/etc because there are no restrictions on them regardless of the phone, computer or tablet I pair them with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling doesnt work that great but other than that they're great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick with the older ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older one stay in the ear better these felt weird and kept feeling like they were going to fall out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy earbuds are good. Decent price. Worked well. Ear buds wouldnt stay in my ears though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Katiek, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? The Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit as well. Feel free to reach out to Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love how the sound when my music isplaying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth the upgrade from reg Galaxy buds,the reg ones are alot louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like the galaxy buds 2 that I thought it would

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, solid battery life, and stylish but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, solid battery life, a case that supports both USB-C and wireless charging, and definitely stylish but... fit may not work well for everyone. Compared to previous Buds Pro, these fit differently in ear so i had to switch to Comply's foam tips. 3 sizes of tips included, and Galaxy Wearable app offers a Fit test, but even with a good fit, these don't always stay in during workouts.

    I would recommend this to a friend