Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Stick with the older ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The older one stay in the ear better these felt weird and kept feeling like they were going to fall out.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service love how the sound when my music isplaying
I would recommend this to a friend Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Galaxy earbuds are good. Decent price. Worked well. Ear buds wouldnt stay in my ears though.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Katiek, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? The Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit as well. Feel free to reach out to Samsung Support if you would like further assistance and/or help troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Not worth the upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth the upgrade from reg Galaxy buds,the reg ones are alot louder
No, I would not recommend this to a friendGreat sound, solid battery life, and stylish but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, solid battery life, a case that supports both USB-C and wireless charging, and definitely stylish but... fit may not work well for everyone. Compared to previous Buds Pro, these fit differently in ear so i had to switch to Comply's foam tips. 3 sizes of tips included, and Galaxy Wearable app offers a Fit test, but even with a good fit, these don't always stay in during workouts.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like the galaxy buds 2 that I thought it would
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones with great sound very much recommended
I would recommend this to a friend It's ok, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but not the best. It has a few issues. I didn't like it that much. But still Ok
I would recommend this to a friend- Pros mentioned:Comfort
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are much more comfortable than the galaxy buds
I would recommend this to a friend Not worth premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this as a galaxy flagship product. I've used the google and Sony premium and both of those work better, pair faster and have a better fit. Sound is probably comparable to the others, but lack of practical functionality is disappointing.
No, I would not recommend this to a friendI would not buy these again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried these ear buds for several weeks and have experienced multiple ear infections. I have stopped using them for a week and the infection cleared. Once i used them again the infections came back. I have scabs where the charging connections are. Both ears had these problems. I have replaced the ear tips to new foam pieces. That did not work. I have used the smaller size tips also with no difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy WilliamB, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you wear canal-type earphones including Buds2 Pro for a long time, the humidity can increase inside your ears, and it may cause skin irritation or contact dermatitis such as inflammation of the outer ear. If you feel ear pain or skin irritation occurs while using the earbuds, please immediately stop using the device and visit your doctor for consultation. We recommend removing earbuds periodically from your ears so that the humidity inside the ears can be lowered when using the device for a long time. After prolonged wear, please dry your ears and clean the earbuds and ear tips regularly to prevent any problems. For more information, feel free to check out "How to wear your Samsung earbuds" to help resolve what you may be experiencing. If you would like any further assistance after reviewing the resource provided, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Earbuds Didn’t Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Earbuds were purchased thinking they would pair with iPhone. They didn’t. So they were returned.
No, I would not recommend this to a friendAbsolute garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having used many pairs of AirPods since they rolled out in 2016, I was excited to give these a try. Frankly these thing suck. There is no way of ending a call by tapping on their sides. It won’t hang up on calls and only hurts the users ear. To use the app for its settings, Samsung forces the user to provide access to all sorts of private things like calendars and address book that really have nothing to do with the settings of headphones (unless the user swishes to use voice activation). Samsung is obviously using cheap tactics here to grab data. Don’t be as stupid as I was in buying this overpriced garbage.
No, I would not recommend this to a friendGreat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the buds and the price was good also the color was great
I would recommend this to a friendSamsung Galaxy Buds 2 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are ok. A little large for my ears. Recommended.
I would recommend this to a friend- Pros mentioned:Sound quality
Close to perfect buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds sound is pretty good. Almost as good as apples ear buds
I would recommend this to a friend Наушники
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Иногда плохо слышно когда разговаривать за рулём трака
No, I would not recommend this to a friend- Pros mentioned:Fit
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect fit for the ear controls with a Samsung phone or beautiful
I would recommend this to a friend Samsung earbuds sometimes bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product need more improvement. I like the case .
I would recommend this to a friendBrand response from Samsung
Posted .Hey there JeanN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing with your device, please reach out to the Samsung Support Team for direct assistance with any difficulty you are experiencing with your device. We also have articles available on our website to help you with troubleshooting at your convenience. Thank you for being a Samsung customer. -Elizabeth
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
No, I would not recommend this to a friend