Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
It's ok, but not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok, but not the best. It has a few issues. I didn't like it that much. But still Ok
I would recommend this to a friend- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones with great sound very much recommended
I would recommend this to a friend - Pros mentioned:Comfort
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are much more comfortable than the galaxy buds
I would recommend this to a friend I would not buy these again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried these ear buds for several weeks and have experienced multiple ear infections. I have stopped using them for a week and the infection cleared. Once i used them again the infections came back. I have scabs where the charging connections are. Both ears had these problems. I have replaced the ear tips to new foam pieces. That did not work. I have used the smaller size tips also with no difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy WilliamB, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you wear canal-type earphones including Buds2 Pro for a long time, the humidity can increase inside your ears, and it may cause skin irritation or contact dermatitis such as inflammation of the outer ear. If you feel ear pain or skin irritation occurs while using the earbuds, please immediately stop using the device and visit your doctor for consultation. We recommend removing earbuds periodically from your ears so that the humidity inside the ears can be lowered when using the device for a long time. After prolonged wear, please dry your ears and clean the earbuds and ear tips regularly to prevent any problems. For more information, feel free to check out "How to wear your Samsung earbuds" to help resolve what you may be experiencing. If you would like any further assistance after reviewing the resource provided, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
Not worth premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this as a galaxy flagship product. I've used the google and Sony premium and both of those work better, pair faster and have a better fit. Sound is probably comparable to the others, but lack of practical functionality is disappointing.
No, I would not recommend this to a friendAbsolute garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having used many pairs of AirPods since they rolled out in 2016, I was excited to give these a try. Frankly these thing suck. There is no way of ending a call by tapping on their sides. It won’t hang up on calls and only hurts the users ear. To use the app for its settings, Samsung forces the user to provide access to all sorts of private things like calendars and address book that really have nothing to do with the settings of headphones (unless the user swishes to use voice activation). Samsung is obviously using cheap tactics here to grab data. Don’t be as stupid as I was in buying this overpriced garbage.
No, I would not recommend this to a friendGreat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the buds and the price was good also the color was great
I would recommend this to a friendEarbuds Didn’t Pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy Earbuds were purchased thinking they would pair with iPhone. They didn’t. So they were returned.
No, I would not recommend this to a friendSamsung Galaxy Buds 2 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are ok. A little large for my ears. Recommended.
I would recommend this to a friendНаушники
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Иногда плохо слышно когда разговаривать за рулём трака
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Close to perfect buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds sound is pretty good. Almost as good as apples ear buds
I would recommend this to a friend - Pros mentioned:Fit
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect fit for the ear controls with a Samsung phone or beautiful
I would recommend this to a friend Samsung earbuds sometimes bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product need more improvement. I like the case .
I would recommend this to a friendBrand response from Samsung
Posted .Hey there JeanN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing with your device, please reach out to the Samsung Support Team for direct assistance with any difficulty you are experiencing with your device. We also have articles available on our website to help you with troubleshooting at your convenience. Thank you for being a Samsung customer. -Elizabeth
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
No, I would not recommend this to a friendBluetooth dilemma
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say I sound like I am in a tunnel they are okay. I hear out of them pretty well
No, I would not recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great. Barely lasts half a day before needing the case for recharge.
I would recommend this to a friendBattery drains quick!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as it hurts because I love Samsung, but I'm going to give these 2 stars because they don't hold a charge long, back to my Boise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to share your candid feedback on the Galaxy Buds2 Pro. Galaxy Buds2 Pro provides up to 8 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charged charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. If what you're experiencing persists, please reach out to us at Support for additional support. -Kelvin
- Cons mentioned:Volume
Not worth the trouble
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 6 months before losing connectivity and losing volume in buds. Will nit purchase again and i have several Samsung products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony. We appreciate your feedback and always aim to provide you with the best products and services. We understand that you have experienced connectivity difficulties with your Buds2 Pro. Please be advised that our devices come with a 12-month limited manufacturer’s warranty for your peace of mind. If you need to make a claim under the warranty, please contact us and we will assist you through the process. Please ensure that your earbuds are up to date by checking for updates. If you have already done so and are still experiencing challenges, please reach out to our support team so that we can further investigate. -Kelvin
NICE BUT KEPT FALLING OUT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD THE SKULL CANDY A FEW YEARS AGO AND THEN I BOUGHT THE JBL 225W. ONE OF THE EAR BUDS STARTED TO COME APART. SO I BOUGHT THESE. THRY KEPT FALLING OUT OF MY EAR AND IT WAS HARD TO ANSWER CALLS OR WHEN I WOULD TRY AND PUSH THE BUDS BACK IN MY EAR I WOULD HIT THE BUTTON AND EITHER HANG UP ON SOMEONE I WAS TALKING TO OR TURN OFF MY MUSIC.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the airbuds don’t work and I buy it like a year ago
I would recommend this to a friend