Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Great buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the buds and the price was good also the color was great
I would recommend this to a friendI would not buy these again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried these ear buds for several weeks and have experienced multiple ear infections. I have stopped using them for a week and the infection cleared. Once i used them again the infections came back. I have scabs where the charging connections are. Both ears had these problems. I have replaced the ear tips to new foam pieces. That did not work. I have used the smaller size tips also with no difference.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy WilliamB, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you wear canal-type earphones including Buds2 Pro for a long time, the humidity can increase inside your ears, and it may cause skin irritation or contact dermatitis such as inflammation of the outer ear. If you feel ear pain or skin irritation occurs while using the earbuds, please immediately stop using the device and visit your doctor for consultation. We recommend removing earbuds periodically from your ears so that the humidity inside the ears can be lowered when using the device for a long time. After prolonged wear, please dry your ears and clean the earbuds and ear tips regularly to prevent any problems. For more information, feel free to check out "How to wear your Samsung earbuds" to help resolve what you may be experiencing. If you would like any further assistance after reviewing the resource provided, let us know by reaching out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra
- Pros mentioned:Sound quality
Close to perfect buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ear buds sound is pretty good. Almost as good as apples ear buds
I would recommend this to a friend - Pros mentioned:Fit
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them perfect fit for the ear controls with a Samsung phone or beautiful
I would recommend this to a friend Samsung Galaxy Buds 2 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are ok. A little large for my ears. Recommended.
I would recommend this to a friendНаушники
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Иногда плохо слышно когда разговаривать за рулём трака
No, I would not recommend this to a friendSamsung earbuds sometimes bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay product need more improvement. I like the case .
I would recommend this to a friendBrand response from Samsung
Posted .Hey there JeanN, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing with your device, please reach out to the Samsung Support Team for direct assistance with any difficulty you are experiencing with your device. We also have articles available on our website to help you with troubleshooting at your convenience. Thank you for being a Samsung customer. -Elizabeth
I don't like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so uncomfortable to wear. It does not stay on your ear
No, I would not recommend this to a friendBluetooth dilemma
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say I sound like I am in a tunnel they are okay. I hear out of them pretty well
No, I would not recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not that great. Barely lasts half a day before needing the case for recharge.
I would recommend this to a friendNICE BUT KEPT FALLING OUT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I HAD THE SKULL CANDY A FEW YEARS AGO AND THEN I BOUGHT THE JBL 225W. ONE OF THE EAR BUDS STARTED TO COME APART. SO I BOUGHT THESE. THRY KEPT FALLING OUT OF MY EAR AND IT WAS HARD TO ANSWER CALLS OR WHEN I WOULD TRY AND PUSH THE BUDS BACK IN MY EAR I WOULD HIT THE BUTTON AND EITHER HANG UP ON SOMEONE I WAS TALKING TO OR TURN OFF MY MUSIC.
No, I would not recommend this to a friend- Cons mentioned:Volume
Not worth the trouble
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt even last 6 months before losing connectivity and losing volume in buds. Will nit purchase again and i have several Samsung products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony. We appreciate your feedback and always aim to provide you with the best products and services. We understand that you have experienced connectivity difficulties with your Buds2 Pro. Please be advised that our devices come with a 12-month limited manufacturer’s warranty for your peace of mind. If you need to make a claim under the warranty, please contact us and we will assist you through the process. Please ensure that your earbuds are up to date by checking for updates. If you have already done so and are still experiencing challenges, please reach out to our support team so that we can further investigate. -Kelvin
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the airbuds don’t work and I buy it like a year ago
I would recommend this to a friendBattery drains quick!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As much as it hurts because I love Samsung, but I'm going to give these 2 stars because they don't hold a charge long, back to my Boise!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you reaching out to share your candid feedback on the Galaxy Buds2 Pro. Galaxy Buds2 Pro provides up to 8 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charged charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. If what you're experiencing persists, please reach out to us at Support for additional support. -Kelvin
They are ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good , for the price it sounds ok but not what i was expecting
No, I would not recommend this to a friendGood but would recommend somthing else
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were good but are just outclassed by sonys offerings
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Noah, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds2 Pro and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right side works good Left side doesn't work It was a gift so I just gave to my relative 3 days ago. Doesnt work the left side.
No, I would not recommend this to a friendNot worth the money, honestly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough bass and I lost one. So now I only have the one. The find earbud feature is a joke,you can only find it if your within 10 feet of it. Tbh,I'm using old Amazon $20 instead. Also,it's only been a month with them.
No, I would not recommend this to a friendWish I had not spent the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life less than advertised. 3-4 hours is the best I've gotten. Not as comfortable as I had hoped.
No, I would not recommend this to a frienddisappointed earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a defect in this earbud. First pair I bought you could not hear in coming phone calls. I brought them back and exchanged for a new pair. Got them home and the same thig happened, could not hear in coming phone calls. I thought it was a me problem so i brought them in to the Geek squad. They told me there is a problem with this earbud as they have the same problem. One of the Geek members had to buy 3 pairs to finally get them to work. I exchanged for the 3rd time in hopes that it would work, as i really like them. To my dismay the 3rd pair did not work either. I finally just brought them back and got my money back. I will buy another brand somewhere else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RobM, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important all of the features of your device are to you. We have the Samsung Support Team available to chat with you and help troubleshoot any aspect of your device that is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth