Customer Ratings & Reviews

I had headphones from Sony. The battery life was 15.

Doesn't stay in your ears, the adaptive sound kicks in when using for phone calls or voice chat programs so you can't hear the other people. It needs to be able to turn off but not revert to a $40 wireless headphones where it hears everything when turned off. Samsung had a mod back when the Note 7 came out with a small wing, it's still going strong and out doing all its current models.

The earbuds fell out of case after opening it and fell into sewer. I thought this would be covered under warranty but it is not. This was after owning the earbuds for only one week. I explained the situation to best buy and they informed me that this is considered to be a lost item and my ear buds are not covered.

Galaxy Buds 2 Pro is a winner in the world of true wireless ear buds. It’s smaller and lighter than the previous generation of galaxy buds pro. The design is attractive and not boring looking. Most importantly, they are quite comfortable to wear so you can spend hours using them. Of course, fitting may vary from one person to another, but they should fit pretty well so you can take them for some running. The buds also got some water-proof rating, so using them when raining shouldn’t be a problem. In terms of features, these buds offer a lot and sits at the top end of true wireless ear buds. The buds offer ANC, which work quite well as long as they fit in your ears pretty nicely. Call quality when ANC on is ok. The buds also offer ambient mode so you can be aware more of your surroundings. The case can be charged wirelessly, and you can even wirelessly charge these directly from supported galaxy phone. There’s also 360 spatial audio mode with head tracking that simulates audio in 360 degrees environment, however, this feature is a bit more gimmicky than something you would enjoy immensely. You can control some of the features of the buds from your android phone. Battery is rated to last up to 5 hours with ANC on and up to 8 hours with ANC off, which basically is what you’d be getting with other high-end earbuds. Now on to the sound quality, which I think is the most important selling point of these ear buds. They sound excellent. The sound signature is designed by AKG, which is one of the biggest brands in the world of audio equipment. They should not disappoint, well perhaps unless you’re an audiophile that prefers specific sound signature. I personally prefer to use over ear headphone when I’m listening to music extensively, however, these buds’ audio quality can compete with other high end ear buds from any major brand. Samsung even made 24-bit audio transmission possible when paired with supported galaxy phone and using appropriate app. I’m using galaxy Z fold 3 and I’m already pretty impressed of how the phone handles the codec. There is no way to verify that the 24 bit audio is working, however, when it works the sound quality should sound a bit better. Personally, even without the 24-bit audio capabilities say that you are pairing these buds with your iPad, these buds should still sound great. So, with the excellent audio quality and many features they offer, these buds deserve to be your daily driver.

The volume goes way down if you clear your throat or tilt your head a certain way. Lame. Total buyers remorse/regret.

This is my second pair and both times I've lost all sound in right ear and this pair lost the sound on left side as well

Had it for a month now my beats over the ear was louder, Buds keeps slipping even with the small ear buds at the gym. Which is very aggravating that you've to keep fixing them. Keep hearing static noise in the left bud when on nose cancellation.

Bought these as one my wifes christmas presents. They sync to her phone with th no problem at all, and have crystal clear sound.

I drive a eighteen wheeler and everybody i talk to says they can hardly hear me for all the noise

Constantly disconnect. Vastly different from previous models and completely broken. I cant do anything with these. Cant talk on the phone, listen to music/podcasts. Nothing. Trued to reset them, charged them to full, reset phone. Still nothing works. Will not be buying anymore samsung headphones until these issues are fixed.

Honestly i woukd give minus but I can't. I just got this on August 26, and were working fine until a couple of days. The left but is draing the charge at rate that i have never seen before. It went from 100% to a 78 in less than 5 minutes and i wasnt even playing nothing yet. I tried to contact Samsung and they just ghosting me. They keep sending me to a different department and then after they asked his they can help, they just either ignored me or left the chat. Dont buy this expensive piece of crap.

They fall out of my ear a lot with simple movements and make up stains the white pods.

uncomfortable, very uncomfortable. and you hear yourself talk. the rubber insert is easily stuck in your ear and hard to remove

Broke down within a year. One earphone plays sound very quietly, unlike the other.

Worst Product ever. bought a new one and was sent either a used one or a fake version. when it arrived the buds were still in the security alphabox. had to use a hammer to open it. no extra earpieces and no charger cable were in it. the buds themselves kept having a loud static sound when playing music and soon they didn't work. only took 3 days for them to stop working. Can't believe best buy would do something like this

I had the original Samsung buds and loved them. The Pros work great how we the app setup doesn’t work with my new Pros so not sure how to fix this issue

Happy with them. Take a bit of better no used to since they work better when worn differently from other in ear buds

Product came marked with pen or something and returned because as with alll buds they pop out my ear.

In the crowded world of wireless earbuds, Samsung introduces its newest iteration of their Buds series. Out of the box you get the buds, the carrying/charging case, a USB-C to USB-C charging cable, different sized ear attachments, and some inserts. The case has this nice rubberized finish to it, it seems pretty sturdy. You have an indicator light on the front of the case that shows you the charging status. On the back you have the USB-C port. On the inside you have another light indicator showing that shows if the earbuds themselves have a good charge. The buds themselves have this nice matte finish material. They fit really nicely as well. Connecting them to your phone is really simple. (I have an iPhone, so the experience may vary). When I opened the case, I saw a blinking light, I turned on the bluetooth, found the buds, paired them, that's it. I didn't have to download a single app to get them paired. The touch feature on the earbuds are nice and responsive. You press them once to stop audio or a movie, or to answer a call. The sound is where I was really impressed. It doesn't have the deepest base, but the base is there for anyone who like a good dose. I'm disappointed that I couldn't change any of the setting in regards to the sound. (Unless there was an app I was supposed to install that had this feature) All in all, it's a good pair of buds. With the lack of features, I'm not sure I would pay this much when there are other earbuds with more added software features.

I gave it two stars only because you need to have a Samsung phone to use the entire arsenal