Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Good but not that good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't feel it's any better than the buds too. However I think it's a good product it's just not bethen a sixty dollar Is predecessor
No, I would not recommend this to a friendWorth your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and comfortable feel the battery last long and will connect to your phone one you place in your ear
I would recommend this to a friendEar Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items Best buys sells is the best, most reasonable, and have the biggest selection of colors. None better.
I would recommend this to a friendAwful fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technology of them is great. The fit is horrendous. I have tried every combination possible and they cut the inside of my ears every time i wear them. 15 days to try everything to make them work isnt very long. Extremely disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your feedback on the Galaxy Buds2 Pro, Bonnie. Wearing Galaxy Buds2 or Galaxy Buds2 Pro correctly is essential for optimal performance. Proper usage enhances sound quality, ensuring a richer audio experience. Additionally, a correct fit contributes to comfort, allowing for extended use without discomfort. Furthermore, wearing the earbuds as intended helps secure them in place, reducing the likelihood of them falling out during activities. Conversely, improper wear can lead to discomfort, sound quality issues, and an increased risk of losing the earbuds. The earbud fit test in the Galaxy Wearable app should ensure your buds fit correctly. On the phone that your buds are connected to, navigate to and open the Galaxy Wearable app, and then tap Earbuds settings. Tap Earbud fit test. Tap Start. Place both earbuds into your ears, and then tap Next. Tap Try again if prompted to run the test again. The buds will chime for a few seconds, and then the app will display your results. It may say “Poor fit” or “Good fit.” Continue running the fit test and making adjustments as needed. If this does not help or if you have any further concerns or questions, please do not hesitate to reach out to us at Support. -Kelvin
constant dropout in bluetooth connectivity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds will randomly drop out in sound and connectivity to the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AaronF, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the uninterrupted listening experience is to you when using your device. We have an article on our website titled "Galaxy Buds disconnect from phone often" and "Restart or reset your Samsung earbuds" to help you in this matter. You can also work with the Samsung Support Team if this difficulty persists. Thank you for being a Samsung customer. -Elizabeth
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay in ears. Has a shorter Bluetooth range than the first Pros. Often disconnects from phone.
No, I would not recommend this to a friendBelow average sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is below average. Far inferior than some other brands available in market.
No, I would not recommend this to a friendlove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, love the color, and it stays comfortably in your ear. Loved them so much I bought them twice!!
I would recommend this to a friend- Pros mentioned:Sound quality
I really wanted to like them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound like a $5 dollar headphones, not a $240 one that's for sure, even my old Bose sports sound way better.
No, I would not recommend this to a friend Samsung earbuds pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are better than the last ones but the battery life sucks and not many options on the app and you cant manually control the eq
I would recommend this to a friendListener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't hold a charge. Too fat in my ear. The color is nice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ReginaP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis and we'd be happy to help maximize your experience with this device. We have an article on our website titled "How to wear your Samsung earbuds" that will highlight the optimal placement for comfort and fit. Without knowing what battery life you are experiencing with your device, if you believe it is out of the ordinary, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth
Poor Fit and Poor Battery Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They missed the mark on a secure fit. These buds are the most unstable fit I've had with buds. I tried running with these a few times and they would just become loose, fall out or sweat would get into my ear and distort the sound. I tried all of the fit types that come with these buds and no success. I'll be discarding these and buying another brand that fits better. Compared to the competition, these buds get half of the battery life at the same price.
No, I would not recommend this to a friendNot compatible with iphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not Best Buy it’s the product. This is the worst $300+ dollars I’ve spent. The Samsung app is not compatible with the iPhone, and with that being said you can’t not change songs, because that a setting feature you have to change through the Samsung app, but again it’s not compatible with the iPhone.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like these. I love the old ones better. These will not stay in my ear at all so I gave them away.
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
great buds for android phones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the good: - sound quality - Sound quality for these is actually surprisingly good. (I'll save sound *signature* details for below). Details are crisp and clear, with strong but not overpowering bass. So then how could sound be good but tuning be bad? - design - I love the super slim matte black design of these. Great for throwing into your pocket when on the go. - ANC - While not necessarily up to Apple or Bose standards, still very good in my experience. - charging - both wireless QI and USB C - call quality - In my testing, call and mic quality is quite good and can be used as daily drivers for Zoom, Teams, etc. the bad: - tuning - If sound quality is good, then how could tuning be bad? This is, of course, a matter of personal taste, but for me the sound signature is lacking. Sound stage (where instruments sound like they are in relation to each other) is mostly non-existent...everything is basically crammed up inside your head with no space between the sounds. In addition, the highs, while admittedly sound great, are a bit too forward and fatiguing. It is possible to use EQ to tune some of this out, but it can't be changed completely. misc: - iphone vs. android use - As expected, these buds have some additional features when connected to an android device, which i did not test. i tested with an iphone, but with an android phone supposedly you get all of the fast switching/easy pairing etc that you get with say, apple airpods and an iphone. with my testing on an iphone, they are simply earbuds. - battery life - These things are tiny even with the case, so it doesn't surprise me that the battery life isn't amazing. They are in line with other buds of this size though...5-ish hours on buds alone, another 5-6 charges from the case. - contols - The controls aren't bad by any means, pretty standard for buds. My only issue is that they, seemingly like every other bud on the market, are super easy to hit when simply adjusting them during use. Not a huge deal, more of a nit-pick. overall: A solid entry from Samsung, these buds aren't perfect but do more than compete with other similar entries in the market. I would put them on par with Apple airpods pro, but certainly not up there with the likes of Sennheiser momentum buds in terms of sound quality alone. 4 stars.
I would recommend this to a friend Large
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get these only to realize that they are big and doesn't fit smaller ears. Had to return.
No, I would not recommend this to a friendThe product is good and I still like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked out well in my own experience and i will recommend to anyone that need one
I would recommend this to a friendNo good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of the tips fit my ears and the buds kept falling out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gregory, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important that ideal fit of your buds is to you on a daily basis. If you haven't done so already we have a great article on our website titled "How to wear your Samsung earbuds" to help with the ideal placement, and you can perform a fit test while wearing your buds in the Samsung Wearables App to help ensure the ideal placement of the buds. Thank you for being a Samsung customer. -Elizabeth
- Cons mentioned:Price
Gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional product.Arrived in a timely manner. Extremely pricey though unfortunately.
I would recommend this to a friend Improper fit and keeps falling off
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improper fit and keeps falling off , I just opened today and it keeps making strong beeping noise
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ZXCV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Before wearing your Galaxy Buds Pro, Buds2, or Buds2 Pro, make sure the earbud tips are attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please take a moment to review, "How to wear your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your device. Feel free to reach out to Support if you would like any further assistance after reviewing the resource shared. Thank you for being a valued Samsung customer. - Debra