Customer Ratings & Reviews
- Model:
- SM-R510NZAAXAR
- SKU:
- 6510544
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.
This summary was generated by AI based on customer reviews.
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fall out my ear. They won’t connect to the app and they hurt after a period. I preferred my older generation jelly beans. I wish I would have just got another pair instead of upgrading. Also the tapping to change or answer a call sucks. I tried for a week, it just doesn’t work.
No, I would not recommend this to a friendNot as good as airpods pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelationsnot good. Need to take both buds off to pause music.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sits uncomfortably in the ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are noise canceling. Only thing i gotta complain is how they fit on my ear.
I would recommend this to a friend Does not last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them with the expectation of these lasting a full working shift when in reality they only last about 3 hours on a full charge. Their description of battery life is lacking dramatically. So returned them and now shopping for something that actually will last 8-10 hours per charge.
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buying the brand. These suck! They only last 5 hours and when hair is wet it pauses on it own. They fall out so much. It's so frustrating!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Aimer1324, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. For more information, please take a moment to review "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your battery life. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" to learn more. If you would like any additional assistance, feel free to contact us again at your leisure. Thank you for being a steadfast Samsung customer. - Debra
learning from mistake
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont hold charge long enough should have stayed with cheap ones
No, I would not recommend this to a friendEar music
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in a great supply like really nice and easy to use in cool color
I would recommend this to a friendGet some for yourself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Amazing quality and they stay charged for awhile and stay in.
I would recommend this to a friendEar bud died after not to much use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year and one was slowly disconnecting more and more and finally gave out today. Went hrough the samsung forms and nothing helped. Bummed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Jonathan, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be happy to assist you with what you may be experiencing with your Buds2 Pro, however, we are missing some details that we would need in order to effectively assist you. Please do not hesitate to reach out to Samsung Support for further assistance and/or help with troubleshooting your Buds2 Pro. Thank you for being a faithful Samsung customer. - Debra
Amazing product with good quality sound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very few colors that are available for style. However, still a great product.
I would recommend this to a friendSamsung buds 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the fit. they kept falling out even changing the sizes didn't help
No, I would not recommend this to a friendGreat sound, not a good fit for my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is really good, however the buds just fall from my ears very easily
No, I would not recommend this to a friendHappy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant believe the range with these. Amazing. So happy with this purchase.
I would recommend this to a friendNeeds to be improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky and tends to drop out of your ear. Prefer the old style bean looking buds as they remain in your ear
No, I would not recommend this to a friendStay away from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is the absolute worst. Thankfully Best Buy allows you to return items. That is why they will continue to get my business. Samsung doesn't follow through with their promises. I was told I would receive free AKG headphones years ago for a pre-order, but instead they gave me some worthless Fortnite code. No idea what that even is. Get the Sony buds.
No, I would not recommend this to a friendGood so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than first Bud Pros. Sometimes I get static but still tweaking them to my liking. Love the color.
I would recommend this to a friendRecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected. No issues, good sound quality, and noise canceling.
I would recommend this to a friendAnother upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if you just want to upgrade no noticeable improvement over my Galaxy Buds Pro.
I would recommend this to a friendNot that great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a defect pair but the audio Quality isn't that good in these.
No, I would not recommend this to a friendAudio only last a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month youre lucky if one bud still works surprised they havent fixed this yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there GGGG, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your audio quality, however, we need a few more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for reaching out and being a faithful Samsung customer. - Debra