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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5922 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 5,922 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible bass dont use for music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible bass only decent thing is audio for calls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung galaxy earbuds Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst earbuds I owner .NO I will not buy another Samsung product.The app sucks , Sound sucks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in features workings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to giveca honest review. They work well however the options don't. Tracking is a joke

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Galaxy Buds2 Pro True Wireless Earbud Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have small ears because they wouldn't stay in my ears. I returned them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how comfortably these earbuds fit in my ear. The noise cancellation makes it easy to block out extra noise so I can hear my calls and podcasts more clearly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Quality Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple months old now and they dont work. One ear schreeches high pitch sounds you can hear across the room. Might explain the huge price drop since i paid for them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new earbuds! The noise-canceling feature is definitely a plus, and they are comfortable to wear. I've been recommending them to your loved ones, It's always satisfying to make a purchase that you are happy with, and I'm definitely enjoying the quality of my new earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Quick and seamless SYNC between all devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Buds2 Pro are soft in the ear and provide quick and seamless connectivity to all devices I use including items such as the following: Samsung S20 mobile, KindleFire [Gen. 10], Amazon Fire Television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound, poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owner the Live, Buds+ and now these, and these have the best sound and fit of the three, and the noise cancellation actually works fairly well on these, it doesn't really on the other ones I've owned. Ear fit is OK but not great, similar to the Buds+ but much better than the Live. The only real gripe I have with these is that they have the worst battery life of all the models I've had. The other two models I've owned, I had to re-charge the case maybe once a week or a bit less (an hour or two of use each day). The yellow warning light comes on after using the Buds2 Pro two or three times for an hour or two at a time. If I don't charge when the yellow light comes on, then it's down to the red light next time, Also, I have a Samsung Qi charging pad that only detects the case on it about 1 in 5 or 6 tries. I have an off brand upright Qi charger that detects the case every time. One would think the Samsung charger would work correctly with Samsung earbuds! I give these 4 stars for the sound quality and noise cancellation, but if I were rating them on battery life alone, they'd get 2 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son oves these. Smooth feeling,comfortable in ear, sounds great and clear. Exactly how I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, horrible battery. Buy on sale.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds2 Pro sound great for most genres of music. However, I'd only pick them up on sale. Out of the box they sound pretty mediocre, but the app used to control them, Galaxy Wearable, is very easy to use. It offers a whole bunch of great features. After setting them up, they sound fantastic. Genuinely one of the best out of all the earbuds I've tried. Turn on ANC and 360 Audio for the best experience. Now on to the downsides. They lack the ability to be manually equalized. In my opinion, the few presets they have are just not enough. I find that Dynamic is the best one (For reference, I primarily listen to HipHop and Rock, and I love bass). When I connect them to my PC to manually adjust them, they get drowned out, and produce a static sound seemingly at random. However, this isn't nearly as bad as the next problem: The battery life, It sucks. Roughly 3 to 4 hours maximum on a full charge, assuming you have 360 Audio and ANC or Ambient Sound enabled. It's a big deal, especially when the Buds2 Pros sound so much better with those options toggled on. The case has about 2 full charges, which isn't the greatest either. I got these on sale a while ago, I think 40 or 50% off. At that price, I think it's worth it. Full price is a ripoff. That's about all I have to say about these.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ZeroPointGravity, thak you for sharing your experience with using the Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. The Galaxy Buds2 Pro provide up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Please take a moment to review, "All about your Samsung earbuds’ battery life" to learn what factors may be impacting the life of your battery. If you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good but was better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the earlier version that I lost and then found but bought this in the meanwhile. I find most earbuds difficult to fit in my ears, so was really happy with the galaxy buds pro. But for some reason this version does not fit as well and seems to dislodge easily. The sound quality and the battery life is really good and definitely looks so much better than the ugly apple earbuds :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Myreview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound and bass, love the the different modes such as noise canceling etc..also love the long battery i recommended this Samsung buds2 pros to anyone that likes the best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not believe how well these work great sound, also with noise canceling all background noise. Works so well while at the gym I can drown everything out and focus on what I’m doing. I highly recommend these and definitely will enjoy them for a very long time. They charge quickly over night in the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: you can't check the EXACT battery on the case unless the earbuds are connected to them.(there is a red yellow green light integrated on the case to show though) Putting them in their case is a little hard but I'm getting the hang of it Pros: they fit very very very well. Long battery life and charges fast. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds fit very well and dont fall out like the buds 2 do. They have great noise canceling and the audio quality is very nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and very clear. They don't fall out of my ear. I've dropped the case a couple of times but had no issue with the case after impact. I like the matte finish also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have pretty good sound and they are so comfortable to use, the only thing i could say its the battery life, they have so many funtions to use, and that drain battery life, but everything else its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Day and night compared to pro1st gen... but..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to 1st gen Galaxy Bud Pro... These are AWESOME ear buds. They look beautiful,( not that tacky chrome garbage)... they are the most comfortable and most secure fitting ear buds I've ever worn... and this was the prime reason I purchseed these... my Galaxy Bud Pro 1st gen constantly fell out of my ears... I dont know what kind of ears they were testing on... but they were truly awful.. so awul.. my earbuds popped out into traffic.... so reluctantly... I gave these a shot. So why 4 stars? The sound... it's really not good... tinny to the point of annoying... i asjusted settings through my apps to make the sound better... really not ok for $250 Samsung.... why not 2 stars? I imagine this sound issue will be corrected with firmware and galaxy wear updates.... if your phone is "bluetooth connect only" STAY FARRRRR away... if I used these with an iPhone it would be 2 stars. All-in-all... the extreme comfort... and MUCH BETTER touch sense (so annoying on the last model)... these are a win for me. Don't buy these for the sound.

    No, I would not recommend this to a friend