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Customer Ratings & Reviews

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$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 5,922 reviews
  • Rated 5 out of 5 stars

    Best headphones ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this so much to anyone who wants to buy headphones. The sound quality is amazing!!! Feels like your at a concert!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice priduct

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets for music. Fast charge and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Hits a Homerun!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best wireless earbuds on the market. The noise cancellation is legit, it’s almost too good for earbuds. They fit perfectly, sound amazing, and have great battery life. Samsung outdid themselves, clear winner in the earbud department!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, and she loves them. The sound quality and clarity is amazing, and the battery life is great. The noise cancellation is phenomenal as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service at your store on Broadway in Tucson, Arizona. The young man that was helping us was very knowledgeable. We love these Samsung earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally comfortable long lasting earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my ears, i have smaller canals. Long lasting battery, easy to use. Comfortable wear. No issues when working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend. Wish they were slightly louder but i have damaged hearing. Love the fit and new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husbands bday gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband so far loves these headphones. He has a hard time finding ones that fit in his ears properly. He uses them at work, and for working out and has no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to lose and prone to falling out. Love the color.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Watch, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to check out, "How to wear your Samsung earbuds" to achieve the perfect fit for your Buds. If you would like any further assistance afterward, let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    John's earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just had to buy replacement ear pieces due to them not having them and the ones that came with was to large

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great sound,lousy fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay in my ears no matter what size of cups I used, great sound quality, the horrible fit cancelled that out, lost one in a machine at work,it was crushed. $250 worth of junk, my $20 skull candy buds sound just as good, and stay in my ears, dont waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable and easy to use. The sound quality is great perfect for listening to music or video chatting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pair of buds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this set of earbuds for almost over a year and I really like them! Samsung never dissapponts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, faulty case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case stopped charging the buds after a year, samsung is aware of the issue, if you can get these on sale for 100$ less than retail they are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well since ive purchased my Samsung earbuds i have not regretted it at all, they work perfectly. This is one of my best buys from BEST BUY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Pro 2s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, fit in ear well but they do have the habit of sliding out no matter which rubber piece I put on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they don't do what I wanted, they work as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have purchased!!! Nice fit, battery last long!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to use and last a long time. They fit great and the test they do to mame sure you have a good fit is a great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work great. If using them with an iphone you can connect them to your pc first to turn on the touch controls.

    I would recommend this to a friend