Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901785
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!! Great for work and walking about. The noise canceling is excellent.
I would recommend this to a friendMust have
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ear buds. I went from android to an iPhone, and they still work.
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Awesome as i thought I have been using buds 2 before
I would recommend this to a friendBreak time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good a good time to listening music when I do my fitness time…
I would recommend this to a friend- Pros mentioned:Connectivity
Loosing quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shorty a month after the purchase the sound volume levels steadily dropped now I can hear everything clearly but thats it not a hint of loudness. Also videos pause randomly on me. I ensured touch and voice commands as well as detection is disabled. If you dont mind a wire $8 earbuds are much better for who likes to listen to music loud. I would say a positive I've never lost coonect to the buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AnthonyL, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important full immersion in your listening experience is for you. We have a great article available online if you are experiencing the volume diminishing over time titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out directly to the Samsung Support Team if you continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Love Them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the earphones just wish earphones had wings to give more support inside your ear.
I would recommend this to a friendPurple ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my purchase!! Very Happy it was available at Best Buy
I would recommend this to a friendGood for a time
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great out of the box but recent Samsung updates have created more bugs than fixes.
I would recommend this to a friendSamsung#1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes world's best devices and same with accessories
I would recommend this to a friend- Cons mentioned:Price
Not quite there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were ok, but not the best earbuds for that much money.
I would recommend this to a friend heapones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.headphones sound went low have to repair 3 months later
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Rametsu13, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you've described to be experiencing. If you would like further assistance afterward, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Sound quality
Good, Quality Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these so far. Easy to connect to my phone and comfortable to wear. Great sound and noise cancelling ability.
I would recommend this to a friend If you have trouble with earbuds, dont get these.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in my ear longer than 20 minutes. The bulbous bit makes it slide directly out of my ear with minimal use and theres absolutely nothing to anchor it like wingflaps. I got them to replace my buds+ because those are no longer available but they are genuinely an awful experience. The features are good, syncs up well and can do cool things with surround sound and whatnot but all of that is rendered moot by their god awful shape and physical design. Massive step backwards in design in my opinion.
No, I would not recommend this to a friendSo disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a die-hard Samsung user I've had nothing but Android products. I bought my first pair of these in July 2024 the left earbud went out Feb 2025, just figured I got a bad pair and I didn't get the warranty so bought another pair in March 2025 and the same thing happened July 2025, the left one went out. Very upset. Never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Danidgold, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Sound quality
Major upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound much better than the other earbuds i had.
I would recommend this to a friend - Pros mentioned:Fit
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful upgrade from thr galaxy buds pro. Feels better in the ear
I would recommend this to a friend - Pros mentioned:Connectivity, Fit, Sound quality
Great if you don't have a reaction to them!
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of these was great! My second pair however irritated my ears terribly. I thought it was unrelated for months because I had no issues with my first pair but after some research I find out it's a common issue for this model. The sound quality is the best among the competition in my opinion and I was impressed by the size (way smaller than most competitors), controls were solid, ANC was pretty good, app was well-featured and connectivity was good too! A little heartbroken about the irritation but didn't want to roll the dice by replacing them so I just returned them.
I would recommend this to a friend Return and refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Earbuds does not seat on my ears. I can't do a simple walk or move if i have it on. What is the problem Samsung i prefer buds pro. I can't talk or shew anything while the bud is on my ears. Ridiculously frustrating
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s wonderful to hear from you, Esther and we truly appreciate your review of the Galaxy Buds2 Pro as we strive to improve our devices and services. The Galaxy Buds Pro offer AI assistance directly in your ear, intelligent active noise cancellation enhanced 360 audio, and a secure, comfortable fit. Additionally, you can use the interpreter feature on your compatible Galaxy phone to receive crystal-clear translations through your Galaxy Buds, whether you are interacting in person or over the phone. If your earbuds are not fitting properly, it's helpful to complete an earbud fit test using the Galaxy Wearable app, which ensures they fit correctly. To do this, open the app on the phone your earbuds are connected to, tap on "Earbuds settings," then select "Earbud fit test" and tap "Start." Insert both earbuds into your ears and tap "Next." If prompted, you can tap "Try again" to rerun the test. The earbuds will chime for a few seconds, and the app will display your fit results as either "Poor fit" or "Good fit." Continue to run the fit test and make adjustments as needed until you achieve a comfortable fit. We hope that this helps. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
Galaxy buds 2 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I bought one pair for me and this one is for my wife. She loves them.
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Fit
Samsung Galaxy Buds2 Pro – Great Sound and Noise C
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Buds2 Pro offer clear, powerful sound with effective active noise cancellation. They are comfortable, lightweight, and fit securely, making them great for everyday use. Battery life is reliable, and connectivity with Samsung devices is smooth. Overall, a solid choice for premium wireless earbuds.
I would recommend this to a friend