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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5984 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,984 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset by far Music sounds amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quilty last a long time bery reliably and easy to.use

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Meh, I would NOT buy them again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love them b/c I hate how the airpods feel in your ear after a while, and they do fall out. These do not do that, but the sound sucks, it was a pain to attach to my iPhone, worked flawless with my fold 4, but wanted it to work with both. The sound is very dull and shallow. I took them back, not worth the $

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds especially for watching movies/shows.Samsung app givea you some adjustabillity with 360 audio and nosie controls. I have had these for awhile now and i have been enjoying them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and work great for the time i have used them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they sound good like the bass the change mode is touchy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very competitive with my airpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Galaxy Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just OK. The fit in my ears isn't very comfortable. Sound is flat. The equalizer settings do help get a little better sound. Battery life seems very good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to share your thoughts about the Galaxy Buds2 Pro with us, Don. We also appreciate your honesty while doing so. Studio-quality sound isn’t just for the pros. This immersive listening experience starts at the source with full 24-bit audio for clear, rich audio. We're glad to see that your buds have had a good battery life. You can check whether your Galaxy Buds2 are properly worn with the Galaxy earbud fit test. You may have worn earbuds that either pinched your ears or were too loose. If you wear your earbuds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. As far as the audio, we recommend checking out our article, "No, low, or poor audio quality on Samsung earbuds". If this persists, please be sure to reach out to us at Support for additional assistance. -Kelvin Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to keep in ear keeps shutting off when it works has great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got to have them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancellation is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these second pair i baught. The only bad thing is they fall off easily in certain activities but wth a beanie they stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds but i lost them. Had to purchase another pair. Nice quality tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent ear buds but dont stay on my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Sound qualaity was top notch when cinnected to my Samsung Fold 4. The only issue is they do not stay in my ear. I even purchased new ear tips from amazon and they did not help. For that, i have to return mine. Bummer because i really did enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Too expensive for my taste though, but I think I’ll keep them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Wish the app was more compatible with iphone but oh well. Intended to use as a translation aid on my trip but (self deprecating laugh) but life moves way too fast!!!! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good..... It's very nice.... Nice.........

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2 Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds pro 2 best yet. Have had all & these best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit for my ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have decent sound quality but they did not fit in my ear so well with all the different size tips. The most annoying thing about these buds is when I would go to push the. buds back into my ears it would activate the touch features which became annoying especially while running.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been great. Their customer service is amazing, even when short handed. They are my favorite store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my earbuds so much and its been helping me alot.

    I would recommend this to a friend