Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
Better than I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great that you can use one ear bud over the other or Visa versa And the fact that I work at a gas station and can leave it to wear. The microphone will reverberate the conversation from my customers into the headphones. Fantastic
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband's birthdaty. Very Nlnice upgrade for him vs what he was using before.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It goooooooooooooooooooooooooooooooooooooooooooood
I would recommend this to a friendGood sound, fit could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, could be better, the sound is excellent, the fit however is hit or miss. They don't stay in my ears as well as the first generation
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Best buds I have found.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and fit. Not top heavy like sony. They dont seem loud at first however once you learn how to turn up the volume on the buds themselves they are spectacular.
I would recommend this to a friend Great ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these. I bought 2. One for my wife and I.
I would recommend this to a friendSamsung buds pro 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean no disrespect as I have many samsung products but this one didnot seem it was worth the purchase comparing to other competitors. Some of the issues I noted was The noise cancellation doesnot work to full extent. The music is heard outside when I increase the volume to 70-100%. the person beside me can clearly hear and it defeats the purpose of privacy. The buds are not fitting in properly and are slipping out. Not both ears but just one ear, so there seems to be inconsistency. The version 1 earbuds was able to fit perfectly without issues and now every person has different fit but every ones fit is different
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ShyamT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro include Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your earbuds, less noise will get through and you’ll be able to concentrate. To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled. Taje a look at, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" when you have some free time available to learn how you can utilize these features. If you find the fit for your Galaxy Buds2 Pro isn't perfect, you can easily switch out the earbud tips to ensure a snug, comfortable fit that enhances sound and call quality. Be sure to check out, "How to wear your Samsung earbuds" as well to learn how you can achieve the perfect fit. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my husband and he loves them. Just a gentle tap to control, which is what he was looking for.
I would recommend this to a friend- Pros mentioned:Sound quality
Good ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice canceling ear buds.Great sound quality.
I would recommend this to a friend Wife Loves Them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife. She absolutely loves these. Only problem is, due to the noise cancellation. She can't hear when I am talking to her. However, she does not think this is a problem. *Raised eyebrow*
I would recommend this to a friendLove it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone was great I would definitely recommend it to other people to use
I would recommend this to a friendGreat Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for on the go, case shape makes it easy to store.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love them! They were the perfect birthday gift! Nice upgrade
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Headphones! Just wish battery lasted longer.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are good headphones but has flaws. Disconnected and connect. Headphones don't always connect to calls. Theres no regular updates. Some times the caller can't hear. Music is great but calls the mosst Important part isn't.
No, I would not recommend this to a friend Best headphone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much that I am buying two more pairs, One for me to keep at work and one for my father. I know they are a little pricy but they are well worth it.
I would recommend this to a friend- Pros mentioned:Sound quality
anonymous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but will not stay in the ear like the last generation. I have to keep adjusting it in my ear cause it keeps coming out. Does not come with extra ear tips.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. This device should have come with the additional ear tips in a small cardboard box in the same area of your original packaging where your charging cable was located. We have a great article on our website to assist you with the fit titled "How to wear your Samsung earbuds" that will help you acheive the best fit and optimal placement. You can also perform a fit test while wearing your buds and connected in your Samsung Wearables App. If you did not receive all of the accessories with your purchase, we recommend reaching out to the store of purchase. Thank you for being a Samsung customer. -Elizabeth
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It's a pretty color and easy to use
I would recommend this to a friend- Pros mentioned:Sound quality
Great Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much Better than the previous version. Hands down.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound but
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing but sadly these kept falling from my ear very easily when i run on a treadmil or do many other workout routines so i can't give them a 5
I would recommend this to a friendBrand response from Samsung
Posted .Hey JesseG, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you usage and enjoyment We have some resources available online to help you with the fit of your earbuds. We have an article available online titled "How to wear your Samsung earbuds". You can switch out to the eartips for the larger or smaller ones included with your device. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth