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Customer Ratings & Reviews

$219.99
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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,983 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and qualityear buds. I am very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset on the Market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product overall however the first pair i bought had trouble connecting. Decided to buy another pair from amazon and it works incredibly well, better than airpods in my honest opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well just not for me they were kinda slippery when im sweating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he uses them everyday! He told me these are the best headphones for his job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that they keep falling out from my ear but other than that the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but a bit difficult to keep in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not worth the price, imho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is better than the buds pro, but not by that much. The noise cancelling is more aggressive, to the point that my equilibrium gets thrown off, and the fit is a LOT more uncomfortable than the buds pro. Battery life is better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colour is pretty and they work well enough for daily tasks and work outs (although they have come flying out a couple times if I'm not careful when putting them on). The sound quality is okay, but the main benefit is that they work perfectly with other samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this company and there headphones they never seam to disappoint regardless of what product i buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    not a lot of features regarding the EQ

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The earbuds work fine and it wasn't no problem with them it's just wish they had a little bit more freedom on the EQ side of things and also wish the ambient noise filter was a little bit better. Also the noise canceling wasn't all that great compared to Sony or Bose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very much what I expected price was good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for as long as they lasted , they would fall off my ear sometimes no matter which little plastic heads i put though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My favorite ear buds. I use them all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used different type of buds , these are by far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy, great sound, while taking calls.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for falling asleep listening to an audiobook!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noisw control good bass................

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GuadalupeP, thanks for taking the opportunity to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we improve the functionality of our product line. We're ecstatic to hear that you have been enjoying the unsurpassed quality of your Buds2 Pros so far! Feel free to contact Support if you would lie to share any other feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive earbuds i have ever bought and they are worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the buds and really want another pair I love samsung..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality great. Earbud rubber could be thickr

    I would recommend this to a friend