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Customer Ratings & Reviews

$219.99
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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,983 reviews
  • Rated 4 out of 5 stars

    Great for someone else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of ear buds sadly myself absolutely hate the silicone if your someone that your ears are not sesitive to this its amazing for me its just not it you can sweat on these i take them to the gym all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy. Keep falling out. Otherwise they're fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the recipient was very happy with the earbuds. Found it easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're ok.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, but they don't last as long as my Plantronics Bluetooth. I've used them for years and wanted to try something new and less visible. My Plantronics battery lasted longer and it didn't fall out of my ear as much as these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Elite Sound But Unfortunately Overrated

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is phenomenal but the battery life was extremely disappointing, sometimes dead after 2 hours from full charge. They also dropped connectivity often when connected to other devices without any Bluetooth interference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but they would never stay in my ear(s) during physical activities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JosephM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about achieving your perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    11/10!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loved it!! Got it for him for Christmas it was also delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy S24 Ultra and Samsung tablet exhibit full compatibility with my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when they're on sale, still a decent buy if not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the voice quality. Perfect for tsking calls and musuc equally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a galaxy fan great choice for everyday enjoying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it was well worth the money for these ear buds, love the ambient mode and sound blocking modes. Would recommend for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds! They are loud and the noise canceling feature works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some of these for me and daughter. We both love them, and are simply effortless to connect to Samsung S22 Plus. Just pulled them out of box and instant connection. Also love that the case can charge wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fine but nothing special

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality was on par with the Pixel Bud Pros. I actually liked the Pixel Bud Pros better but still returned both for the Sony WF-1000XM5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Jalee at the Muncie location was very helpful and made the transaction very simple!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. I thought you could be paired to two devices at once. Could be operator error/assumption. Also, could be the shape of my ears but I find these hard to keep in without sometimes falling out. Still use them as much as I can for what they cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about being married under the Samsung universe. Love these headphones. They work perfectly great together. Great price, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the buds live, but due to a new ear piercing they would no longer fit in my warm. These fit great and I love the color. And I will always use Samsung brand earbuds.

    I would recommend this to a friend