Customer Ratings & Reviews
- Model:
- SM-R510NZWAXAR
- SKU:
- 10901791
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite pair of samsung headphones I have ever owned.
I would recommend this to a friendMelly's Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall buds but the buds have not been working on some calls and also on my WhatsApp video calls.
I would recommend this to a friendVery clear sound.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for bluetooth earbuds. The volume goes up wnough to enjoy the music but not harm your eardrums.
I would recommend this to a friendCute but bigger than expected.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but a bigger fit than my AirPods that I was used to. Matched my phone perfectly!
I would recommend this to a friend- Pros mentioned:Sound quality
Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds pro 2 sound was good, but they never stayed in my ear that kept falling out
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback on the Galaxy Buds2 Pro, Mary. We're thrilled to hear that you are enjoying the sound quality of your Buds. The immersive listening experience begins with full 24-bit audio, providing clear and rich sound. Additionally, the Intelligent Active Noise Cancellation minimizes even the loudest sounds, allowing you to focus on what matters most. When you want to engage in in-person conversations, switching modes is easy with Intelligent Conversation Mode, which utilizes voice detection. We noted your concerns about not being able to keep the buds from falling out. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you're wearing them correctly. From the Galaxy Wearable app, tap Earbuds settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We recommend trying this fit test to make sure that you are wearing the buds properly. If you have any further concerns or questions, do not hesitate to reach out to us at Support. -Kelvin
Walk and hear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my father, who likes to go walking and listen to music. The assistive hearing support is great as well since he has diminished hearing capacity.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Only downside is they are very sensitive to my jaw movement when lowering the volume
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the best electronic stores in the world
I would recommend this to a friendGet them now !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mother in law and she absolutely loves them! Delivery was faster than expected and the color is so cute !
I would recommend this to a friendGreat buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are REALLY good ear buds! They have so many features that I use A LOT. My favorite is the "ambient sound" feature, I can hear everything around me even when I'm on a call or listening to music.
I would recommend this to a friendLast pair of Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first set I bought the left ear bud stopped within the first 30 days. I returned it to the store and it was replaced with the same color and model. I absolutely love them.
I would recommend this to a friend- Cons mentioned:Touch controls
DON'T BUY THEM PLEASE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad in phone calls usually the person you call does not hear you will, the ambient sound is extremely robotic, the touch controls are miserable due to accidental touch, music sound is not so clear, never fit your ear, man every thing is suss with them Especially The active noise cancelation.It's the worst at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KhaledK, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds2 Pro. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Also check out, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" to help resolve what you have described. If you have any questions for us after reviewing these resources that have been shared, feel free to reach out to Support. Thank you for being a treasured Samsung customer. Debra
- Pros mentioned:Sound quality
Decent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones are great but when taking calls the voice seems to be not synced up on both ear buds. I will say the noise canceling is crazy good tho.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound quality
Galaxy Buds Pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and anc. Battery could last a little while longer but the case holds a big charge.
I would recommend this to a friend Mhmm mhmm
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds always good with AKG ……………………………..
I would recommend this to a friendReally great earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really great earbuds! I really like all the features that they offer. Samsung is the best!
I would recommend this to a friend- Pros mentioned:Sound quality
Not so good fit
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like these but they won't stay in my ear. The older version stays in better. The Buds2 Pro sound much better but just won't stay in my ear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for reaching out to us to leave a review. We appreciate all feedback, and we strive to improve upon them in the future. We understand that you are happy with everything with these Buds except the fit. The Buds should come with an extra bud tip that should be a different size. We recommend trying out the other tip and see if those are more comfortable. Follow these steps on how to properly wear your Buds2. Before wearing, ensure the earbud tips are attached. Insert the earbuds following the direction of your ear canal for comfort and optimal sound. Adjust by rotating if needed and consider different sizes for the best seal. If you have any other concerns or questions, let us know at Support. -Kelvin
Small
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great item recommend buying this easy to hook up to phone iPhone android
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound, great features, poor fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly and reliably with Samsung phones. The app is simple and to the point which is a good thing. I've used the Bose and Sony apps for their headphones and they're terrible. ANC on the Buds is excellent, again better than Bose and Sony for my personal needs. Sound quality is the best I've heard from wireless buds. Sound is subjective but I approach it from a "audiophile" (I hate that term) and experienced music and sound production/engineering background and the sound profile on the Samsung Buds is balanced with a good sound stage. Again comparing to Bose and Sony's buds, those buds have exaggerated EQ profiles that may sound better to some, but too unnatural to my ears. Also support for his res audio is a huge plus if you subscribe to Amazon UHD music or the like. The fit: is where I have to return these buds. They DO. NOT. FIT. IN. MY. EARS. I've tried every third party ear tip and just the way these are designed do not keep them snug in my ears. I'm constantly pushint them back in and it leaves my ears raw and painful after a very short time. I want my buds to fit securely and snug to passively reduce noise, and these do not do that. Which is a shame because they tick every other box for me but I have to return them. To be fair all the other high end buds on the market fit just as poorly, so I'm sticking with my old OG, first gen Galaxy buds because they fit snug in my ears and passively block noise better than the ANC on all these new buds. And that's what I need because I wear headphones as ear protection all day, every day in the loud shop that I work in.
I would recommend this to a friend Great earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family loves to use their earphones at all times, sometimes too much.
I would recommend this to a friend