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Customer Ratings & Reviews

$219.99
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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 5,983 reviews
  • Rated 5 out of 5 stars

    Galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier. Only gripe is surround only works with the newest samsung products.But my sone and I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bes soundibg earbuds I've ever experienced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always stuck with Samsung. Premium produzfs for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome i use them every day! I depend on them foecmy my job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but dont buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, but do not buy them. All ears are different and for the price different ear piece sizes should of came with the product. Also there are no aftermarket options!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love them. With the Samsung hand device I have they pair easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre okay, sound quality is alright but nothing super impressive to me. Bought as a gift for a friend and the compatibility is great with the galaxy phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Although they could fit a little more snug, but that's my only complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product just make sure you have clean ears because they will make a high pitch beep, but it's not the ear buds it's your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones. A little slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I just wish the edges were a softer material so it doesn't feel like it was cutting into my ear cartilage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, low battery life, hurts inner ear, and sensitive button.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Pesina, thank you for sharing your feedback with us about your experience using the Samsung Buds2 Pro. We appreciate your thoughts as we improve the design and performance of our product line. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Be sure to review the Samsung article I have linked below titled, "All about your Samsung earbuds' battery life" for more helpful tips and tricks. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great protable and easy to care for I have washed them once before im not sure if they are water resistant but they worked fine after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works even better than the last one. There are lots of customization options. Highly recommended for a noisy workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some pretty snazzy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds ive bought, definitely going to use them for a long long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they match my Samsung galaxy s23 ultra and they automatically connected once i opened it and all the features are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but were a little uncomfortable after long periods of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds 2 Pro True Wireless Earbud Headphones are really great! I recommend them, you will get your money worth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Connectivity is good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, nice smooth earphones and case. Bora purple, looks good. Battery charge is good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Elllee32, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality, color, and ease of connection with your new buds. We hope you'll reach out to us if experience anything out of the ordinary or there is any way we can help you love your device even more. The Samsung Support Team is a great resource to help in this matter, we have great articles on our website to address a range of topics, and the full device manual. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Galaxy Ear buds Pro2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a youtuber, and listening live show during house work, so helpful device to make my life easier. thanks to bestbuy hahaha~~~♡

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet buds bro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and for price it was on sale for well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new earbuds. My previous earbuds would not hold a charge very long and were not completely wireless.

    I would recommend this to a friend