4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99
Save $9.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,983 reviews
  • Rated 5 out of 5 stars

    Nice upgrade from original buds pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are a nice upgrade from buds pro. I love the touch controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Ambient setting is amazing. They are a little uncomfortable in my ears tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone I have loved them so far only recommendation I would say is buy yourself some memory foam eartips to help the buds from sliding out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Longevity is bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having them for 1 year one ear bud stopped working. Before that they were a great product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somtimes the button for pause is sensitive amd either wont press or will skip forward

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AJFIELD, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. The touch actions are set to single tap and tap and hold by default. To use all touch actions, from Galaxy Wearable, tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: Play a track. Pause a track. Quickly tap the touch pad two times for the following options: Play the next track. Answer or end a call. Quickly tap the touch pad three times for the following options: Play previous track (if done in the first three seconds of a track). Start the current track over at the beginning (if done after the first three seconds of a track). Touch and hold the touch pad for the following options: Activate a custom shortcut. See Touch controls for more information. Decline a call. Hope those tips help with your touch pad controls. If you would like to share any other feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support at your earliest convenience. We're always happy to help! Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Love My Ear Buds!!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are freaking awesome! They even have a feature to where you can find them if you lose them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to pair with Samsung products. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service great quality of product I really enjoyed buying the product here.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good. The sounds comes out so clear. There also fit easily in my ear and are very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only and i mean only problem about my earphones would be that the case doesnt make a noise to locate. When i misplace the earbuds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. Battery life will drain pretty fast, if using ambient sound and 360 audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and amazing earbuds couldn't ask for more from them best customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds pro 2

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great better than what i expect the fit will take a while to gwt used to but overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass, pauses music when you talk which is great, nice case, looks good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow! I didn't know could be this good!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Buds2 Pro is the best. The small size fit inside my ear yet still has long battery life and superior sound quality. It fit completely inside my ears so I can even wear this to sleep, it won't press on my ear when sleeping on my side. It is also very comfortable; I can wear this all day long and all night long. I paired it with my Samsung S21 Ultra and installed the Galaxy Wearable app. When I open the container/case cover, my phone will pop up a box asking me if I wanted to connect. If I click yes, it will even switch on my phone's bluetooth automatically and connect to the buds, very convenient. The app will show the battery level for the buds and the case. You can configure the buds using the app such as touch once on the buds to stop or play music or switch noise control setting etc. For noise controls, you have 3 options, active noise canceling, off or ambient sound. Ambient sound feels like a hearing aid, very cool. Active noise canceling is very good, can even make conversion quieter. The sound quality of this is amazing. With 2-way speaker inside, the sound is clear, well balanced and less distortion. However, the bass is a bit too strong. I like the 360 audio, it gives you a wide soundstage and you feel like you are in the middle of the music. Samsung website states it should track head movement but I could not get it to work even though I have a Samsung S21 Ultra. Overall, this is the best buds I have so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College ready

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprised my son with these. He’s thrilled about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These buds are everything I want!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color options. Purple is my go to. So far cant find anything bad about this product. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out the ear easily, but besides that has good sound quality and bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product, my wife loves it together with her s24+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way!!!!!! I couldn't do my job well without these!!

    I would recommend this to a friend