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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,983 reviews
  • Rated 4 out of 5 stars

    Didnt work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling didn't cancel out noise completely, is it maybe because the headphone is very small or I could have gotten a defective one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tuning in so I can tune out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to set up. Provides me with the ability to enjoy my music without disturbing others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Galaxyheadphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, discreet, it sounds perfect, very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds!! I would highly reccomend to any samsung user to buy these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a wonderful pair of earbuds. They work exceptionally well with my note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but feel strange in ear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best possible earpods you could get for a samsung device no question; only giving 4 stars because they feel rather weird for my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buds for samsung phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best buds for samsung phones. easy to start using.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is better then others I’ve tried. Sound is great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, fall out a lot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge fast, but don't get if you have big ears that stick out. Probably the worst set I've ever gotten, they fall out constantly, I can't exercise in them. I miss my old OG galaxy buds those fit excellently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Deee, thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to improve the performance and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance, please do not hesitate to contact Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung buds pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound block and works great with phonecalls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so awesome that my friend has been using mine, that im about to order another one. Im glad i bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality bu too big for me was falling from my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest headphones in the market!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From have all kinds of earbuds these are average... Take to consideration these aren't JBLs or Bose but they do it's job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for other Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good earbuds. They hurt my ears a little after long period of use, but other than that the are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hear the music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and they were a christmas gift for my son and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most cost effective, efficient purchase that i have made recently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really use them all the time. Great buy. I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. A little hard to get use to putting in the ear

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep going out do not work very well. Had issues with them continuing to go out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings TammyC, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more information than we currently have available before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra Samsung