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Customer Ratings & Reviews

$219.99
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The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,983 reviews
  • Rated 4 out of 5 stars

    Better the. Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work alot better then the apple airbuds i had before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but my ears are sensitive to having them on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not like the way they fit in the ear. It was actually quite uncomfortable. We exchanged for the Samsung galaxy pro 3s and are very happy with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings PatriciaL, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point. No complaints. Works as expected. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT!!! LOVE IT!!!! Definitely Worth It!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! I need a minimum of 50 characters i have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant hear a thing...that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of subwoofer built into earbuds!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i ever owned.........................

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not good enough for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright not worth regular price should be priced around 150

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great earbuds to be able to use at work or home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week CNN CNN CNN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLC h unbelievable in b GJ anGL week an Ah CNN rn CNN to CNN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost for the seamless interface with my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the move from Apple to Samsung. I like these even better than my Air Pods!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The problem is that doesn't stay in your ear, it falls so easy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IgnacioM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable as we strive to be innovative and make improvements on the design and functionality of our products. Experiencing discomfort with earbuds can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips on your Buds2 Pro. Feel free to check out, "How to wear your Samsung earbuds" to learn more. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my boyfriend he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They meet all my expectations and more. Great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked these and she loves them she uses them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it if i buy again yessss i do it love samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these just as mucss I did my old buds. Would recommend buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, just having a problem for it to stay in the ear .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are freaking amazing. Samsung did a great job with these

    I would recommend this to a friend