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Customer Ratings & Reviews

$219.99
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Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 5,983 reviews
  • Rated 5 out of 5 stars

    John's earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I just had to buy replacement ear pieces due to them not having them and the ones that came with was to large

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well since ive purchased my Samsung earbuds i have not regretted it at all, they work perfectly. This is one of my best buys from BEST BUY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, faulty case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case stopped charging the buds after a year, samsung is aware of the issue, if you can get these on sale for 100$ less than retail they are worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great sound,lousy fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay in my ears no matter what size of cups I used, great sound quality, the horrible fit cancelled that out, lost one in a machine at work,it was crushed. $250 worth of junk, my $20 skull candy buds sound just as good, and stay in my ears, dont waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome pair of buds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this set of earbuds for almost over a year and I really like them! Samsung never dissapponts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones work great. If using them with an iphone you can connect them to your pc first to turn on the touch controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife after her original Galaxy Buds died - she had those for several years. She loves these and enjoys the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my wife as a Christmas present. So far, she loves them and says they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online same day pickup & was ready early. Great service plus Galaxy buds are the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they don't do what I wanted, they work as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loved them ! He said they’re better than AirPods lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved the gift thanks to Best Buy for having them in different colors what a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutly love my headphones and the color is super cute !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband Approved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He loves them and reccommends to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Are these buds for you,?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life on one charge is overestimated. Sound is great. Delicate to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey RubenR, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the battery life of your device is to you. The battery life of these buds can be affected by whether you are using the ANC feature or the Ambient Sound feature. The ANC feature does use more battery life than the Ambient Sound feature. If you believe the battery of your device is not operating as intended, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Ear pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds have good quality but the cancelling out mechanicsim using negative really hurts your ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds for life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best earbuds. Recomend. Better than apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear buds so far. Improvements to the ambient sound are noticeable and very much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed review.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Useless for outdoor telephone calls if there is as much as a breeze.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best earbuds ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best earbuds I ever used , I didn't expect to be awesome like that.

    I would recommend this to a friend