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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5988 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,988 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best purchases so far. I got the bose sunglasses for summer listening and now have these for listening indoors. The sound quality is amazing. The noise canceling does a good job. I can wear them all day and still feel comfortable without hurting my ears. Once you pair them the first time and recharge them they will connect faster than you can put them in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lot of bass long lasting battery quality sound....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So good I had to buy a 2nd set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second purchase because I lost my first set. They dont disappoint! Charge fast and battery lasts forever. Great sound and overall a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    S24 with free Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service sucked girl wasnt going to give me ear buds then tried to charge and didnt help with phone now phone purchase not shoeing up on accpunt Love the ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Buy with gift cards or with protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this. The noise cancelling is great, the fit is ok, but the sound in the right side is already weak. The main purpose of these - using them for workouts - doesnt feel like they will survive you sweating on them, not to mention more strenuois environments. I got geek squad protection because i dont expect them to last. The cost isnt worth it and if i didnt have a gift card for best buy + an android phone i would not recommend these.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Muhau, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro are designed to be sweat-resistant, with an IPX7 rating. This means that they can withstand submersion in up to 1 meter of fresh water, for up to 30 minutes. It makes them suitable for workouts and other activities where you might sweat. However, it's still recommended to dry them thoroughly after use, especially if exposed to non-freshwater like saltwater or pool water. Take a look at, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, good fit and i like how quickly they charge and how long they last. However, this is my second pair and with both pairs the left earbud stopped working after not having them for very long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality and noise canceling. They are some of the most comfortable in ear option that I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2 Pro - worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great changeable touch control options for music playback, sound style control (ambient & noise canceling), auto voice detection, 360 audio head tracking. Good sound feedback and response to changes made and initial connection when placed in ear. Connects quickly and easily. Good fit and stays in well at the gym, etc. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last set of ear buds accidentally went through a wash cycle and didnt survive. After getting the Samsung watch and thoroughly enjoying it I figured I'd try their ear buds too. Amazing noise cancelation. I only wear these at the gym so I cant attest to battery life but the carry case lasts well over a week with them being used roughly 90 monites daily.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than its predecessor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these earbuds for about 2 weeks now. They are better than the previous version in almost every area. Sound better. Fit better (don't fall out as easy) . Sound, I believe, a bit better. And as of right now, no quirks to take notice of. They work great with Samsung phones. I've seen reviews on YouTube that mention you lose some features if used with other phones, but can't confirm that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung Ear Buds...repeat customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair of Samsung ear buds I have bought over recent years, and there is a good reason for being a repeat customer...these buds are great! This pair is mine, last pairs were for daughter and wife. Quality is top-notch and extremely comfortable. Keep getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A must for android/Samsung users

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and build, sturdy case with a strong lid magnet. Noise cancelation not as good as the air pod pros but definitly adequate for the magority of use applications. Fit better than the air pods as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, Comfort, Good battery, A lot of details in the sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Update your buds these don't disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung Buds fit perfectly in my ears. They feel more comfortable than the older models. They have an agle to them, the older ones tend to stick out more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great fits nice in my ear the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it fits well and it has great sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These compared really well to other expensive brands. Great quality sound. Very comfortable. No problem syncing. Super reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only care about audio quality. And it's excellent. I usually like to adjust frequency but the normal setting is perfect. I couldn't be happier. Love the case. I have samsung a54 5g. Connected right away. I am female have small ears and very comfortable don't hurt even in a long time. So glad i got them and on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is great. Sound quality is excellent. Battery life gets me through a full day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buds so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new buds. I had the previous version and they always slipped out of my ears. When I'd feel them falling out, I'd carefully press them back in and that would pause them almost every time. They were super touchy - these do not have this issue at all! They fit very well, stay in place and the sound is great!

    I would recommend this to a friend