Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5988 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,988 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have audio buds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio, great battery life and extremely comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great EAR BUDS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a ton, and I have to say these are the best wireless headsets I have tried. I have both a Samsung and an Apple phone and I use the pro model wireless headsets from each manufacturer and (in my opinion) these are indeed superior to the Apple ones from the noice cancellation, sound quality and voice quality perspectives. Ans the fit GREAT in my ear- better than any of the competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds 2 pro perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds 2 pro are perfect fit. They provide a high quality sound and the best noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, theyre comfortable, and i really love the noise canceling option. Ive had many pairs that hurt my ears or needed to be reconnected every time i used them but these cross off all the good boxes for me. Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy if you have a Samsung Ultra phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day 5 Stars (so far). That said I have never been a fan of Samsung audio. They make decent TVs and phones but thats about it at least for me. My Bose sound Sport broke and I needed an upgrade. My first choice were of course the New Bose Sport Earbuds and let me say they were awesome to listen a true audio experience until I made my first phone call and every phone call after that. People could barely hear me. One week in and I was out I just couldn't handle it ! At Best Buy the Store assistant recommended these Samsung for they were suppose to be made specifically for Samsung phones and bring out there best features. She could have easily upgraded me in price but she listen to my specific need. To my surprise they clearly were. They even had ajustable settings that even measure correct fit. Wow! The sound seems to be superior (so far), they are actually made by AKG (not known by me) a much better player as far as sound goes. The ajustable settings which I'm still playing with seem to be a great Samsung feature. Now for the reason I traded my Bose earbuds, CALLS! 4 calls made today and the reception has been crystal clear.I have no idea how they will hold up over time but they couldnt have had a better first impression.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carlos... Thank you for your review of the Samsung Galaxy Buds2 Pro earbuds. We appreciate your opinion as we continue to give our consumers the best in design and functionality. We are thrilled you're loving your new earbuds! We're so glad you agree that our call and audio quality are second to none! Please don't hesitate to contact Samsung Support if we can be of any assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best. Ear buds. EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is back at it again, making the best earbuds ever! The sound quality is outstanding, especially with the noise-cancelling feature, they hold their charge (almost 2 days!), and they're very easy to clean! I got the best deal from Best Buy, as well as excellent service. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Was super excited to get these as an upgrade to my galaxy buds + The battery is long lasting and fast charging. Great sound quality and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sleek noise cancelling earbuds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great noise cancelling and sound to zone out with your audiobooks, podcasts, or jams. Very sleek looking too, I love how tiny they are and they fit fantastic. Just kinda slip out if you're eating or talking. (In my experience) Pretty cool that I'd you are talking to someone they will go into Ambient mode so the music turns down and you're able to hear the person talking just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Upgraded Sound Quality - Not for Workouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Decent Noise Cancellation, Good Fidelity of Lows, Mid, Highs on Music (as long as seal is good), Lightweight with no fatigue in ears after long periods. The Bad: Not for activity as they loosen up easily in your ears, which degrades the base significantly. During workouts I have to frequently push back in or they eventually fall out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Thomas, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We value your thoughts as we strive to improve the functionality and performance of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being an unwavering Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i upgraded to the pros because the fit is so much better i hardly ever have one fall out of my ears. The sound is great when streaming shows or movies. I really like this set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Really good choice..!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for my wife's old headset. They work really well..! Sound quality is nice, good battery life, the only critique i have is they dont quite have the range of her old one.. she used to be able to leave her phone on the charger and walk all around the house. Not that big a deal but someone out there may need that information. Overall, really good buy, and in purple to boot..!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted these to my boyfriend and he loves them. The pair he had previously from the same brand lasted him forever and he really liked them, but he claims these are even better. Great sound quality and noise cancellation. These are everything i hoped for and more!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price, great sound, and comfortable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduation gift so had to wait for school to end before he could try them out. These have great sound, and do cancel out background noise. , well a lot of it, anyway. Perfect for working out. They stay in even with lots of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Banging Audio

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and offer high quality sound. I like there is a feature to play a small chime in case you lose them. It has come in handy multiple times!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound and fit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, noise canceling works well. Fit good in the ears. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great in ear product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my old Galaxy Buds. These are very good. The noise cancelation works great. The produce spatial sound vey well and sound very crisp. They stay in your ears even when running or doing yard work. Very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Buds pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secure for, sound is amazing and being able to personalize your settings is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit! Great sound!! Long lasting battery to get me through the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Long lasting battery life....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The sound quality is awesome! Also helped that I got them on sale. Battery life is great and charge time is low. Will also charge wirelessly!! I didn't know about that function. The "find" my earpods is also great!

    I would recommend this to a friend